BOB 042/13

GENERAL 
270 Union Skills 2 Course 

271 Health & Safety Stage 2 Course 
272 Communication & Media Skills Course 
273 CWU and FBU Pledge Full Support for New Miners' Strike Documentary

EQUAL OPPORTUNITIES 
274 Harassment Complaints Database: Union Policy 

275 Mandatory Equality & Diversity Training

HEALTH AND SAFETY 
No items this week

TELECOMS 
No items this week

POSTAL 
No items this week

LETTERS TO BRANCHES 
744 06/11/13 CWU Youth Conference Policy and the Education & Training Department - Simon Sapper/Trish Lavelle 

745 07/11/13 Scottish Independence - Billy Hayes 
746 08/11/13 Agreement between CWU and Parcelforce Worldwide on the 2013 Autumn Pressure and Christmas Remuneration Proposals for all CWU Grade Depot Employees - Terry Pullinger 
747 08/11/13 Royal Mail: Customer Experience - 2013/14 Half Year Incentive Scheme Bonus Payment - Andy Furey 
748 08/11/13 Service Delivery: Winter Working - Davie Bowman 
749 08/11/13 Royal Mail HR Services - CPSI Bonus Payment for Quarter 2 - 2013/14 - Andy Furey 
750 08/11/13 Post Office: Supply Chain (CViT) - National Briefing - Andy Furey 
751 11/11/13 Service Delivery: Winter Working - Davie Bowman 
752 11/11/13 Service Delivery: Flexible Attendance Patterns Framework - Davie Bowman 
753 12/11/13 Post Office Pay 2012 and Beyond and the Future of The Crown Office Network - Retail Partner announced for Two further Crowns and 32 Crowns to be Re-advertised - Andy Furey 
754 13/11/13 National Dispute - Dave Ward 
755 13/11/13 Youth Conference 2014: Saturday 11 January 2014 Leeds - Accommodation, Etc - Simon Sapper 
756 13/11/13 CWU Youth Conference: Saturday 11 January 2014 - Tony Kearns 

GENERAL 270 


Union Skills 2 Course 
An essential course for activists who have completed Union Skills 1. 

This course is aimed at new workplace activists and representatives. 
During the five day programme you will receive a thorough grounding in: 

  • Introduction to employment law
  • Understanding and using grievance procedures
  • Public speaking and speeches
  • Negotiating skills
  • Handling members' problems
  • Discrimination in the workplace
  • Using information systems for organising
  • Meeting skills
  • Running effective meetings


This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. 
You should have completed Union Skills 1 to attend this course. 
We strongly recommend that you apply for and complete Union Skills 2 and Union Skills 3 within a six month period. 

Release 

Please note that this course attracts paid release from most BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, Romec, O2 and Royal Mail Group. 
For postal branches, please refer to LTB No. 096/07, issued 5th February 2007. 

Dates 

The following residential Union Skills 2 courses are currently scheduled to take place at the CWU education and training centre at Alvescot Lodge. 

Monday 10 - Friday 14 February 2014 Closing date for applications - Thursday 2 January 2014 

Monday 31 March - Friday 4 April 2014 Closing date for applications - Thursday 13 February 2014 

Monday 2 - Friday 6 June 2014 Closing date for applications - Thursday 17 April 2014 

Monday 28 July - Friday 1 August 2014 Closing date for applications - Thursday 12 June 2014

Monday 22 - Friday 26 September 2014 Closing date for applications - Thursday 7 August 2014 

Monday 24 - Friday 28 November 2014 
Closing date for applications - Thursday 9 October 2014 

We particularly encourage branches to nominate women, ethnic minorities, people with disabilities and young members who are often under-represented on the CWU education and training programme. 
All courses at Alvescot are residential. The cost of tuition, food and accommodation will be met from the general fund. 
Branches requiring financial assistance from the general fund to enable them to send students to the course, must submit the request with the nomination, to enable the trustees to consider the request in time. 
Application forms should be returned to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone:01993 843373; Fax: 01993 840960; email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

271 
Health & Safety Stage 2 Course 
The second week of the essential five day course for new health and safety representatives. 

This course is aimed at new health and safety representatives. 
During the five day programme you will receive a thorough grounding in: 

  • Improving health and safety standards
  • Manual handling
  • Workplace stress
  • Planning a workplace inspection
  • Carrying out a workplace inspection
  • Management of Health and Safety at Work Regulations 1999
  • The Workplace (Health, Safety and Welfare) Regulations 1992
  • The roles and functions of health and safety committees
  • Report writing skills
  • Presentational skills


This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. 
You should have already completed Health and Safety Part 1 to attend this course. 

Release 

Please note, health and safety reps training is a legal right, and, that this course attracts paid release from BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, Romec, O2 and Royal Mail Group. 

Dates 

The following residential Health and Safety Part 2 courses are currently scheduled to take place at the CWU education and training centre at Alvescot Lodge. 

Monday 17 - Friday 21 February 2014 Closing date for applications - Thursday 2 January 2014 

Monday 8 - Friday 12 September 2014 Closing date for applications - Thursday 24 July 2014 

Application forms should be returned to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone:01993 843373; Fax: 01993 840960; email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

272 
Communication & Media Skills Course 
The essential course for all activists, who get involved in campaigning and dealing with the media. 

The course is delivered over a five day residential week and is particularly useful for senior branch and IR activists. 
During the five day programme you will receive a thorough grounding in: 

  • What is communication?
  • Anatomy of a campaign
  • Effective campaigning
  • Barriers to successful communications
  • How does the CWU communicate
  • Persuasive media
  • Newsworthy media
  • Preparing an article
  • Writing press releases
  • The radio interview
  • The TV interview
  • Using social media
  • Your branch communication strategy


With specialist input from the CWU communications team, this course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. 

Release 

Please note that this course attracts unpaid release from BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, Romec, O2 and Royal Mail Group. 

Dates 

The following residential Communication and Media Skills course is currently scheduled to take place at the CWU education and training centre at Alvescot Lodge. 

Monday 24 - Friday 28 February 2014 Closing date for applications - Thursday 9 January 2014 

Application forms should be addressed to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone:01993 843373; Fax: 01993 840960; email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

273 
CWU and FBU Pledge Full Support for New Miners' Strike Documentary 
The CWU has backed a new landmark film about the miners' strike Still the Enemy Within and vowed to raise support amongst its members, alongside the NUT and FBU. 

At a special launch event for the films crowd funding page, CWU president, Jane Loftus explained 'This is about solidarity, just like the miners' strike itself was about solidarity. We need to support this film and get it funded, so we can use it next year to take back our history, working class history. I ask you to support and donate to this film'. 
Still the Enemy Within is a first time feature for director Owen Gower. It will tell the story of the strike through the voices of 'Arthurs Army' - a group of miners who put themselves on the frontline of every major battle for a year to defend their jobs and their communities. 
General Secretary of Fire Brigades Union said 'This film will be vital part of educating new fire fighters on the role of the union and on wider working class history. We face similar attacks today as the miners faced in 1984 and I am proud the FBU is supporting this film and we will do everything to make sure it reaches its target'. 
The CWU, FBU and Dartmouth Films co-hosted the event to launch the crowdfunding campaign for Still the Enemy Within at Somerset House. The event was attended by well known guests such as campaigning solicitors Gareth Peirce and Matt Foot, Chair of the Durham Miners' Gala David Hopper, and veteran film maker Ken Loach, who all pledged to help the film. 
The film makers are asking local branches, to follow suit of the national unions and support the film by visiting www.sponsume.com/project/still-enemy-within They are also asking for individuals to donate. 
Get your trade union branch to support our film www.the-enemy-within.org.uk/support 
At the event Unison members pledged to raise support for the film and David Hopper from Durham NUM said they would donating generously. The film is already supported by seven branches of the RMT. 
For information on the event and crowdfunding campaign contact Sinead Kirwan atThis email address is being protected from spambots. You need JavaScript enabled to view it. or 07914 412037
Alternatively you can contact Alex Morris at This email address is being protected from spambots. You need JavaScript enabled to view it. or 07947 158348 

EQUAL OPPORTUNITIES 274 
Harassment Complaints Database: Union Policy 
Branches are reminded of the CWU's stance on dealing with bullying and harassment cases. A bullying and harassment complaints database is held in the Equal Opportunities Department. 

Branches are encouraged to utilise the HCD1 form to record allegations of bullying and harassment made by CWU members. Information concerning the HCD1 form can be found on the CWU website under the Equal Opportunities section. 
We appreciate that this will add to an already busy work schedule but it is essential that, as a union, we instil confidence in our members that our zero tolerance policy on bullying and harassment is followed up with action and not just words. 
The data that comes through to headquarters will be vital in enabling us to analyse and identify any problem patterns which may exist and we can flag these accordingly. 
We extend our appreciation to all those branches who consistently comply with this request and look forward to the co-operation of all branches in this matter. 
Any queries in relation to this paragraph should be addressed to Linda Roy, National Equality Officer. 

275 
Mandatory Equality & Diversity Training 
Branch secretaries are requested to ensure that any person in their branch who has CWU representative responsibilities and has not yet completed their mandatory equality & diversity training are enrolled in the courses that are planned throughout the regions in the forthcoming months. 

All reps must do the training - this includes divisional reps, area reps, unit reps and branch officers. For clarification on dates please contact your regional secretary. 
The training has been running now for over three years and there are still a substantial number of reps who have not completed the training. 
Your co-operation in this matter is greatly appreciated. 
Equal Opportunities Department. 

EVENTS BULLETIN Wednesday 13 November 2013: Public Meeting to Save Great Greenford Crown Post Office. 7.00 - 9.00 p.m at Cyril Grant Room, Greenford Hall, Ruislip Road (Junction with Oldfield Road South), Greenford UB6 9QN. Residents of Great Greenford are invited to attend a public meeting to defend their local Crown Post Office. Confirmed Speakers: Stephen Pound (Labour M.P. for Ealing North). Invited Speakers: Elected Local Representatives, The Post Office and The Communication Workers' Union. All welcome. 

Saturday 16 November 2013: CWU Women's Conference 2013. This year's Women's Conference will be held in Belfast at the Radisson Blu Hotel, The Gasworks, 3 Cormack Place, Ormeau Road, Belfast BT7 2JB. All those attending the conference are invited to a social event on Friday 15 November 2013 - details will be circulated nearer the time. Any enquiries should be emailed to Dionne Gittens This email address is being protected from spambots. You need JavaScript enabled to view it. in the Equal Opportunities Department. 

Monday 18 November 2013: Mental Health Awareness Seminar. Registration at 10am to start at 10:30am, Birmingham Amal Branch Office, 46-48 Summer Lane, Birmingham. The South West Safety Forum and Welsh Forum are jointly hosting a seminar to raise awareness on mental health open to ASR/Co-ords, legal and medical secretaries and branch secretaries. Speakers include Dave Joyce, Shaun Davis (Royal Mail), Steve Exall (BT), Ian Draper (Hazards), Brian Knott (Simpson Millar). For information and to attend please contact Keith Franklin onThis email address is being protected from spambots. You need JavaScript enabled to view it. 

Wednesday 20 November 2013: Health, Work & Well-Being Conference. 10:30 to 15:30 at Tony Benn House, Unite the Union, Victoria Street, Bristol, BS1 6AY. One of the most important roles a trade union plays is to help keep workers safe. Unions do a lot more to encourage a healthy workplace and to work with employers on the well-being of staff. Local authorities have new responsibilities for health and well-being at work but it is just part of a very big public health agenda. How can unions get involved? How can councils understand the role that unions play and the potential to do a lot more? What are the challenges for unions in promoting well-being at a time when stress at work is rising? This event will hear from Bristol City Council on their groundbreaking Charter for Health and Well-Being at Work and how this can be spread to other councils. It will discuss the challenges and offer some solutions including a few case studies. For further information or enquiries please email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Wednesday 20 November - Thursday 21 November 2013: CWU Annual Union Learning Representatives Networking Event. To be held at The Elstead Hotel, Knyveton Road, Bournemouth BH1 3QP. The hugely popular event presents delegates with the opportunity to meet other CWU union learning representatives, attend specialist workshops and hear from guests speakers. The event will also promote the latest CWU learning developments and celebrate the achievements of the union's learning representatives. Arrangements have now been made for this year's national event for Union Learning Representatives (ULRs) in the CWU. To guarantee that your branch is represented you must return your completed and signed application form to the Education and Training Department by Friday 11 October 2013. Any enquiries regarding this LTB should be addressed to Michelle Simpson or Neil Coleby by telephoning 020 8971 7340 or 07801 364088 or by email to This email address is being protected from spambots. You need JavaScript enabled to view it. 

Thursday 21 November 2013: Public Meeting to Save Swiss Cottage Crown Post Office.6:30pm - 8:30pm at Community Room, Level 2, O2 Centre, 255, Finchley Road, NW3 6LU (Nearest tube station Finchley Road). Following the announcement by the Post Office on 11th October, that Swiss Cottage Crown Office will be one of the 16 post offices to be franchised to W H Smith this financial year, the CWU has now organised a further public meeting to oppose this threat. Guest speakers will include Cllr. Tulip Siddiq (Labour Party Prospective Parliamentary Candidate for Hampstead & Kilburn) and representatives from the Post Office and CWU in addition to local elected representatives. For information please contact Gary Watt on 07587 138733

Wednesday 4 December 2013: Equality and Discrimination: What next for Equal Rights?London. With Professor Sir Bob Hepple QC, Chair of the Equal Rights Trust; Aileen McColgan, Matrix Chambers; Diana Holland, Assistant General Secretary, Unite the Union; Nadia Motraghi, Old Square Chambers; Victoria Phillips, Thompsons Solicitors; The Fawcett Society; Sally Brett, TUC Book now at www.ier.org.uk/events/equality-and-discrimination-what-next-equal-rights-0 

Friday 6 December 2013: Public Meeting to Save Huyton and Kirby Crown Post Offices.Residents of Huyton and Kirby are invited to attend a public meeting to defend plans to franchise their local Crown Post Office. 12:30 - 15:30 at Huyton Suite, Civic Way, Poplar Bank, Huyton, L36 9GD. Guest speakers include George Howarth MP, local councillors and CWU's Andy Furey. It's your Post Office, Let's Save It. Its loss means... Poorer service and longer queues at alternative offices, loss of trained, experienced and dedicated staff, inconvenience and inaccessibility for elderly and disabled and parents with children, loss of passing custom for local shops; high street decline, loss of good secure jobs; replaced by minimum wages and insecurity and short term cost cutting rather than growth. Join the campaign. Sign the petition. Come to the public meeting. Get your local community involved. Write to your MP/MSP and councillors. Write to the Post Office Chief Executive, Paula Vennells, 148 Old Street, London EC1V 9HQ. 

Wednesday 22 January 2014: Equality and Discrimination: What next for Equal Rights? Liverpool. With Kate Green MP, Shadow Minister of State for Equalities; Brian Doyle, Regional Employment Judge; Diana Holland, Assistant General Secretary, Unite the Union; Nicola Newbegin, Old Square Chambers; Victoria Phillips, Thompsons Solicitors; The Fawcett Society; The TUC. Book now at www.ier.org.uk/events/equality-and-discrimination-what-next-equal-rights 

Thursday 24 April - Tuesday 6 May 2014: Cuba Solidarity Campaign - Break the Blockade with the Cycle Cuba Challenge 2014. Over the years over 100 trade unionists have joined the cycle challenge with support from their regions and national organisations and we very much hope that in 2014 we will be able to broaden further the support for this unique solidarity event. After 50 years of the cruel US blockade, Cuba still requires much needed material solidarity to support its social infrastructure. This year we will again raise money for essential educational equipment for young visually impaired Cuban school children and the cyclists will deliver the aid directly to the Abel Santamaria School in Havana. Trade Union visits such as the Cycle Cuba Challenge send a real message of international friendship and ensure that the Cuban people are not left alone. This year's blockade busting Cycle Challenge runs 315 kilometres from Sancti SpĂ­ritus, one of Cuba's seven original Spanish towns, to the historic city of Santa Clara. The route passes through Trinidad, Cuba's best preserved colonial town and a UNESCO World Heritage site to Cienfuegos, where we have received a special invitation to participate in the inspiring May Day Rally alongside thousands of Cubans. Then it is on to Santa Clara, site of Che Guevara's evocative mausoleum and historic victory against Batista's troop train. We then return to Havana, for further exploration of this fascinating capital city along with opportunities to meet Cuban trade unionists. We then have a special visit to the Abel Santamaria School for the visually impaired. The full details, itinerary and booking forms are all available to view and download here: www.cuba-solidarity.org.uk/tours/tour.asp?tourid=2