BOB 035/13

GENERAL 
No items this week

EQUAL OPPORTUNITIES 
238 Harassment Complaints Database: Union Policy 
239 Mandatory Equality & Diversity Training

HEALTH AND SAFETY 
No items this week

TELECOMS 
240 BT TSO: Field Services ILM Data and Code of Practice - Training Event 
241 BT TSO: Strategy, Service and Operations

POSTAL 
No items this week

LETTERS TO BRANCHES 
621 18/09/13 Fleet and Maintenance Services Territorial Representatives 2013 - Ray Ellis 
622 18/09/13 Bullying and Harassment - Royal Mail & CWU National Joint Statement Fairness, Dignity & Respect in Delivery - Bob Gibson 
623 18/09/13 Government Employee' Share Offer - Dave Ward 
624 19/09/13 Election of: Vacant Positions: Royal Mail Divisional Representatives (Substitute) 2013; Royal Mail Divisional Chair 2013 - Tony Kearns 
625 19/09/13 Service Delivery: End of Day Work Allocation - Davie Bowman 
626 19/09/13 Service Delivery Field and NO& TV: Winter Attendances - Maximising Daylight Hours - Davie Bowman 
627 19/09/13 National Industrial Action Ballot - CWU Communications (Parcelforce) - Dave Ward/Terry Pullinger 
628 19/09/13 Post Office: Pay 2012 and Beyond and The Future of The Crown Office Network - TUPE Consultation/Public Meetings - Andy Furey 
629 19/09/13 Post Office: Admin/Supply Chain - Dispute Arising from a Pay Freeze and Unagreed Pension Changes - Andy Furey 
630 19/09/13 BT: In-sourcing of Manned Guarding - Colin O'Callaghan 
631 20/09/13 Accenture: BT Peopleline Contract - Brian Healy 
632 20/09/13 A Report on Proportionality - Billy Hayes 
633 23/09/13 CWU Black Workers' Conference - Saturday 12 October 2013 - Tony Kearns 
634 23/09/13 Post Office Pay 2012 and Beyond and the Future of the Crown Office Network - Further All Day Industrial Action - Andy Furey 
635 24/09/13 Customer & You Programme - Enquiry/Callers Offices - Bob Gibson 
636 24/09/13 Retired Members' Course - Trish Lavelle 
637 24/09/13 BT TSO: Global Network Services & Network Architecture and Capacity Planning Location Strategy - Brian Healy 
638 24/09/13 Post Office Pay 2012 and Beyond and The Future of The Crown Office Network - Further All Day Industrial Action and Action Short of a Strike - Andy Furey 
639 25/09/13 CWU Scholarship Fund Calling for Applications for the BA (Hons) International Labour and Trade Union Studies: Ruskin College Oxford - Trish Lavelle 

EQUAL OPPORTUNITIES 

238 
Harassment Complaints Database: Union Policy 
Branches are reminded of the CWU's stance on dealing with bullying and harassment cases. A bullying and harassment complaints database is held in the Equal Opportunities Department. 
Branches are encouraged to utilise the HCD1 form to record allegations of bullying and harassment made by CWU members. Information concerning the HCD1 form can be found on the CWU website under the Equal Opportunities section. 
We appreciate that this will add to an already busy work schedule but it is essential that, as a union, we instil confidence in our members that our zero tolerance policy on bullying and harassment is followed up with action and not just words. 
The data that comes through to headquarters will be vital in enabling us to analyse and identify any problem patterns which may exist and we can flag these accordingly. We extend our appreciation to all those branches who consistently comply with this request and look forward to the co-operation of all branches in this matter. 
Any queries in relation to this paragraph should be addressed to Linda Roy, National Equality Officer. 

239 
Mandatory Equality & Diversity Training 
Branch secretaries are requested to ensure that any person in their branch who has CWU representative responsibilities and has not yet completed their mandatory equality & diversity training are enrolled in the courses that are planned throughout the regions in the forthcoming months. 
All reps must do the training - this includes divisional reps, area reps, unit reps and branch officers. For clarification on dates please contact your regional secretary. 
The training has been running now for over three years and there are still a substantial number of reps who have not completed the training. 
Your co-operation in this matter is greatly appreciated. 
Equal Opportunities Department. 

TELECOMS 

240 
BT TSO: Field Services ILM Data and Code of Practice - Training Event 
Branches were advised in LTB 606/2013 of the re-launch of ILM and the Code of Practice. 
Members of the national team have taken part in the line managers training and attached is the associated documentation. 
Brian Healy 
Assistant Secretary 

13BOB035 t240a BT TSO - Field Services ILM Data and Code of Practice - Training Event 
13BOB035 t240b BT TSO - Field Services ILM Data and Code of Practice - Training Event 
13BOB035 t240c BT TSO - Field Services ILM Data and Code of Practice - Training Event 

241 
BT TSO: Strategy, Service and Operations 
Attached for the information of branches is a copy of the latest tinkering with the Strategy, Service and Operations operational model. 
While there is a reduction in headcount there are none for CWU represented grades. 
Brian Healy 
Assistant Secretary 

13BOB035 t241 BT TSO - Strategy, Service and Operations 

EVENTS BULLETIN 

Saturday 28 September 2013: CWU Lesbian, Gay, Bisexual & Transgender Conference. This year's LGBT Conference will take place at The Palace Hotel, Torquay Devon TQ1 3TQ. Any enquiries should be emailed to Dionne GittensThis email address is being protected from spambots. You need JavaScript enabled to view it. in the Equal Opportunities Department. 

Sunday 29 September 2013: Save our NHS Rally at the Conservative Party Conference. The TUC has organised a 'Save our NHS' march and rally to take place at the Conservative Party conference in Manchester. Thousands of trade unionists will gather to tell the Conservative Party conference to 'Save our NHS' as anger mounts at the effects of cuts, privatisation and the increasing fragmentation of the health service. At 12.30pm the front of the march will set off via Deansgate and John Dalton Street for Whitworth Park, where the rally will take place - opposite the Manchester Royal Infirmary from around 2pm. The full listing for the rally is still to be confirmed but will include a range of national and local speakers, including TUC General Secretary Frances O'Grady. 

Tuesday 1 October 2013: Public Meeting to Save Great Greenford Crown Post Office. Residents of Great Greenford are invited to attend a public meeting to save the Great Greenford Crown Post Office from being franchised as part of the Post Office's transformation plans. Time: 7.00 - 9.00 pm at Cyril Grant Room, Greenford Hall, Ruislip Road (Junction with Oldfield Road South). Greenford, UB6 9QN. Confirmed speakers include: Stephen Pound (Labour M.P. for Ealing North) and Harbhajan Kaur Dheer (Labour Councillor for Greenford Broadway Ward) with speakers from the CWU and Post Office expected. All welcome. 

Tuesday 1 October 2013: Conservative Party Fringe Meeting: Can Royal Mail Survive Privatisation? The Guardian, in partnership with the Save Our Royal Mail campaign, will host a fringe meeting at the Conservative Party's Autumn Conference asking the question 'Can Royal Mail survive privatisation?' Columnist and political interviewer, Jackie Ashley, will chair the event with guest speakers including Mario Dunn (SORM campaign director); Ben Harris-Quinney (chairman the Bow Group) amongst other speakers yet to be confirmed. Time: 19:15 - 20:30 at the Marquee, Manchester Central. 

Monday 2 October 2013: Public Meeting to Save Macclesfield Crown Post Office. Residents of Macclesfield are invited to attend a public meeting to defend their local Crown Post Office from being franchised as part of the Post Office's transformation plans. 17:00 - 18:00 at Town Hall. Speakers include MP David Rutley and CWU representatives. For more information please contact Jenny Windsor onThis email address is being protected from spambots. You need JavaScript enabled to view it. 

Friday 4 October 2013: Public Meeting to Save Wisbech Crown Post Office.Residents of Wisbech are invited to attend a public meeting at 7pm at Rosmini Centre, 69a Queens Road, Wisbech, Cambridgeshire, PE13 2PH to defend their local Crown Post Office from being franchised as part of the Post Office's transformation plans. Speakers include CWU's Ian Ward along with other speakers yet to be confirmed. Join us to have your say on the future of your local Crown Post Office. For more information please contact Claire Bowers on 020 8971 7361 or email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Friday 4 October 2013: Public Meeting to Save Didsbury Crown Post Office.Residents of Didsbury are invited to attend a public meeting at 6pm at Methodist Church, Sandhurst Rd, Didsbury, M20 5LR to defend their local Crown Post Office from being franchised as part of the Post Office's transformation plans. Speakers include CWU's Carl Maden along with MP John Leech and the local councillors. Join us to have your say on the future of your local Crown Post Office. For more information please contact Claire Bowers on 020 8971 7361 or email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Wednesday 9 October 2013: Employment Law Update 2013. This one-day conference will be held at Unison, Conference Chamber, 9th Floor, 130 Euston Road, 9.30am - 3.30pm. Organised by The Institute of Employment Rights in association with the North West TUC and Old Square Chambers. This is the ninth annual Employment Law Update Conference, it is a must-go-to event for anyone with an interest in employment law and protection of collective and individual workers. For more information contact the IER on 0151 207 5265 or email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Friday 11 October 2013: Black History Month (On the eve of the Race Advisory Committee's Conference).
 To commemorate this year's Black History Month, CWU's National Youth Committee and Equal Opportunities Department will host a joint afternoon event focusing on 'What black history teaches us about solving today's challenges'. 3:30pm - 5:30pm at Mechanics Centre (formerly the Mechanics Institute), Manchester. The event is open to all BME members, but we are particularly keen to engage with young activists and members from these communities. The format will be a panel discussion with ample opportunity for contributions from members of the audience. A number of high profile activists from the BME communities have being approached and there will be an announcement on the composition of the panel shortly. This initiative follows on from the very successful black leadership course run by the Equal Opportunities Department in February this year and from the adoption by the CWU's National Youth Conference of policy committing this section of the union to develop initiatives that specifically engage with young activists from the BME communities. For information please contact Simon Sapper's office on 020 8971 7281 or the Equal Opportunities Department on 020 8971 7356

Friday 11 October 2013: Public Meeting to Save Crewe Crown Post Office.Residents of Crewe are invited to attend a public meeting between 2-4pm at Crewe Library, Prince Albert St, Crewe, CW1 2DH to defend their local Crown Post Office from being franchised as part of the Post Office's transformation plans. Speakers include CWU's Carl Maden along with Edward Timpson MP. Join us to have your say on the future of your local Crown Post Office. For more information please contact Jenny Windsor on 07969 848 214

Saturday 12 October 2013: CWU Black Workers' Conference.
 The conference will take place at The Mechanics Centre Ltd (formerly the Mechanics Institute), 103 Princess Street, (Major St Entrance) Manchester, M1 6DD. For more information please refer to LTB 500/13. All those attending the conference are invited to a social event; details will be circulated nearer the time. Any enquiries should be emailed to Dionne Gittens This email address is being protected from spambots. You need JavaScript enabled to view it. in the Equal Opportunities Department. 

Friday 18 October 2013: Public Meeting to Save Llangefni Crown Post Office. Residents of Llangefni are invited to attend a public meeting to save their local Crown Post Office from being franchised as part of the Post Office's transformation plans. All welcome. 2 - 3pm at Mentor Mor Llangefni. Speakers include MP Albert Own and CWU representatives. For more information please contact Jenny Windsor onThis email address is being protected from spambots. You need JavaScript enabled to view it. 

Friday 18 October 2013: Public Meeting to Save Holyhead Crown Post Office. Residents of Holyhead are invited to attend a public meeting to defend their local Crown Post Office from being franchised as part of the Post Office's transformation plans. 6 - 8pm at Town Hall.Speakers include MP Albert Owen and CWU representatives. For more information please contact Jenny Windsor onThis email address is being protected from spambots. You need JavaScript enabled to view it. 

Monday 21 October 2013: TUC Green Conference: Green Growth - No Turning Back. This one-day conference, hosted by the TUC will debate a vision for a low carbon world, and what is needed to realise this vision. Time: 10am - 4pm at Congress House, London. Keynote and workshop speakers include: The Rt Hon Edward Davey MP, Secretary of State for Energy and Climate Change; Ian Wright MP, Shadow Minister for Competitiveness and Enterprise; Frances O'Grady, TUC General Secretary; Professor Julia Slingo, Chief Scientist, the Met Office; John Ashton, former UK Special Representative for Climate Change and independent commentator; Sue Ferns, Director of Research & Communications, Prospect/TUC General Council; Andy Atkins, Director, Friends of the Earth; Will Straw, Associate Director, IPPR; Chris Baugh, AGS, PCS; Tony Burke, AGS, Unite; Gary Smith, National Officer, GMB. For more information visit https://greenconference2013.eventbrite.co.uk/ 

Wednesday 23 October 2013: TUPE Update: The New Regulations. This one-day conference will be held at Unison, 130 Euston Road, NW1 2AY, 9.30am - 3.30pm. TUPE governs how workers are treated following the transfer of a business or a change in service provision. The original aim of the regulations was to strengthen the rights of workers involved in transfers, and provide them with continuity of employment and of terms and conditions. But, as the government continues with their politically motivated attack on workers' protection through the undermining of employment law including the TUPE regulations, information and consultation rights and collective redundancy rights, the hard-fought rights of workers, look set to be weakened further. For more information contact the IER on 0151 207 5265 or email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Saturday 26 October 2013: CWU Disability Conference.
 To be held at the Best Western Premier Queen Hotel, City Road, Chester CH1 3AH. A social event will take place on the evening of Friday 25th October. Any enquiries should be emailed toThis email address is being protected from spambots. You need JavaScript enabled to view it. in the Equal Opportunities Department. 

Friday 8 November - Sunday 10 November 2013: The National Youth Education Event. This event is the coming together of young activists over the course of a weekend to meet colleagues old and new, learn new skills, share their experiences and have a positive impact in the way that the union communicates and interacts with its young members. To be held at the Imperial Hotel, Blackpool, the weekend will give participants the enthusiasm, confidence and tools to go back to their branches and deal with the ever increasing pressures on their union time. The weekend will enable participants to join a growing community that is CWU Youth. They will leave the event knowing that they have support not only from their branches, regions and head office, but also a large national network that is there to help and advise should situations arise that require it. For more information visit National Youth Education Event at www.cwuyouth.org/national-youth-education-event 

Saturday 16 November 2013: CWU Women's Conference 2013. This year's Women's Conference will be held in Belfast at the Radisson Blu Hotel, The Gasworks, 3 Cormack Place, Ormeau Road, Belfast BT7 2JB. All those attending the conference are invited to a social event on Friday 15 November 2013 - details will be circulated nearer the time. Any enquiries should be emailed to Dionne GittensThis email address is being protected from spambots. You need JavaScript enabled to view it. in the Equal Opportunities Department. 

Wednesday 20 November - Thursday 21 November 2013: CWU Annual Union Learning Representatives Networking Event. To be held at The Elstead Hotel, Knyveton Road, Bournemouth BH1 3QP. The hugely popular event presents delegates with the opportunity to meet other CWU union learning representatives, attend specialist workshops and hear from guests speakers. The event will also promote the latest CWU learning developments and celebrate the achievements of the union's learning representatives. Arrangements have now been made for this year's national event for Union Learning Representatives (ULRs) in the CWU. To guarantee that your branch is represented you must return your completed and signed application form to the Education and Training Department by Friday 11 October 2013. Any enquiries regarding this LTB should be addressed to Michelle Simpson or Neil Coleby by telephoning 020 8971 7340 or 07801 364088 or by email to This email address is being protected from spambots. You need JavaScript enabled to view it.