BOB 039/12

GENERAL 
267 Equal Rights Part 1 Course 
268 Union Learning Reps Part 1 Course 
269 CWU Black and Ethnic Minority Members Leadership Course 
270 Union Skills 2 Course 
271 Health & Safety Stage 1 Course

EQUAL OPPORTUNITIES 
272 Harassment Complaints Database: Union Policy 
273 Mandatory Equality & Diversity Training

HEALTH AND SAFETY 
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TELECOMS 
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POSTAL 
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LETTERS TO BRANCHES 
810 24/10/12 BT Operate: Service Management - Business Intelligence - Brian Healy 
811 24/10/12 BT Branch Facilities 2013 - Colin O'Callaghan 
812 24/10/12 BT Grievance - Investigating Managers' Trial - Colin O'Callaghan 
813 25/10/12 Scottish Constitution Reform Annual Conference Motion 34 - Billy Hayes 
814 25/10/12 Return To Sender Items (RTS) - Mark Baulch (Acting Assistant Secretary)/Terry Pullinger 
815 26/10/12 Criminal Injury Compensation Scheme - Stop the Government from Cutting the Compensation for the Victims of Crime - Billy Hayes 
816 26/10/12 BT Pension Scheme - Commutation Factors - Nigel Cotgrove 
817 29/10/12 BT Auto Enrolment: BT Communications - Nigel Cotgrove 
818 30/10/12 Participation: Trends, Facts and Figures - National Council for Voluntary Organisations - March 2011 - Billy Hayes 
819 30/10/12 OUTtalk - Linda Roy 
820 30/10/12 Post Office: Sales Incentive Scheme 2012/13, Quarter 2 - Joint Statement - Andy Furey 
821 31/10/12 CWU Youth Conference - Saturday 12 January 2013 - Tony Kearns 

GENERAL 

267 
Equal Rights Part 1 Course 
The essential five day course for CWU activists who wish to increase their knowledge of equality. 
This course is aimed at all CWU representatives, particularly those who deal with equality issues for their branch. 
During the five day programme you will receive a thorough grounding in: 

 

  • Inequality in society
  • Bullying and harassment at work
  • Maternity, paternity and parental rights
  • Disability at work
  • The Equality Act 2010
  • Learning to use the CWU equality toolkit
  • Role of the equality rep
  • Problem solving skills
  • Interviewing skills 
This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. 
You do not need to have any qualifications or previous experience to attend this course. 

 

Release 

Please note that this course attracts unpaid release from BT and Openreach. 
It attracts paid release from Virgin Media, Parcelforce, Post Office Limited, Romec, O2 and Royal Mail Group. 

Dates 

The following residential Equal Rights Part 1 course is currently scheduled to take place at the CWU education and training centre at Alvescot Lodge. 

Monday 4 - Friday 8 February 2013 
Closing date for applications - Thursday 17 December 2012 

Monday 10 - Friday 14 June 2013 
Closing date for applications - Thursday 25 April 2013 

We particularly encourage branches to nominate women, ethnic minorities, people with disabilities and young members who are often under-represented on the CWU education and training programme. 
All courses at Alvescot are residential. 
The cost of tuition, food and accommodation will be met from the general fund. 
Branches are expected to meet the cost of travelling and subsistence payments. 
Branches requiring financial assistance from the general fund to enable them to send students to the course must submit the request with the nomination to enable the trustees to consider the request in time. 
Application forms should be returned to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone:01993 843373; Fax: 01993 840960: email: This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. 

268 
Union Learning Reps Part 1 Course 
This is the first part of our essential course for all CWU union learning representatives and is of five days' duration. 
This course is aimed at all CWU ULRs. During the five day programme you will receive a thorough grounding in: 

 

  • Your role as a CWU union learning representative
  • Your skills as a CWU ULR
  • The role of trade unions in learning
  • Barriers to learning
  • Communication skills
  • Writing it down
  • Analysing learning needs
  • Mapping learning needs
  • Interview skills
  • Planning a learning campaign 
This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. 
You do not need to have any qualifications or previous experience to attend this course. 

 

Release 

ULRs have a legal right to attend training courses. 
Please note that this course attracts paid release from BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, Romec, O2 and Royal Mail Group. 

Dates 

The following residential ULR Part 1 course is currently scheduled to take place at the CWU education and training centre at Alvescot Lodge. 

Monday 4 - Friday 8 February 2013 Closing date for applications - Thursday 17 December 2012

Monday 10 - Friday 14 June 2013 Closing date for applications - Thursday 25 April 2013 

Application forms should be returned to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone:01993 843373; Fax: 01993 840960: email: This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. 

269 
CWU Black and Ethnic Minority Members Leadership Course 
The CWU is committed to encouraging more black and ethnic minority members to get involved in the union at all levels because we believe this makes us stronger and more relevant in the workplace. This newly designed course can be delivered over two or three days and includes a full programme of group activities, presentations and guest speakers all facilitated by experienced CWU tutors. 

Aims of the Programme 

This course is designed to: 

 

  • Help black and ethnic minority members become more active in the CWU
  • Develop a better understanding of what unions are and how they work
  • Provide an opportunity to build effective support and networks for black and ethnic minority activists
  • Develop new ideas for how black and ethnic minority members can work at the heart of the CWU
  • To help you become more active in the CWU

Who Should Attend? 

Any new black and ethnic minority activists who have recently taken on any role in the CWU and black and ethnic minority members who are considering getting more active in the CWU. 
You can work for any of the companies where we have a presence and don't worry if you haven't attended any union events or courses before, our tutors will be there to support you and you'll find that union learning is a lot of fun, providing great opportunities for discussion, networking and sharing ideas and experiences. 
This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. 

 

Release 

This course does not attract paid release from the employers that we work with. 

Dates 

The following Black and Ethnic Minority Members Leadership course is currently scheduled to take place at the CWU education and training centre at Alvescot Lodge. 

Friday 8 - Sunday 10 February 2013 Closing date for applications - Thursday 17 December 

To Book your Place 

Your branch will have to approve your application, contact your branch secretary to ask for an application form. 

Expenses 

If your branch nominates you for this course they will usually cover your travel and subsistence costs, and release costs from work if applicable. 
This can vary, so always check with your branch secretary in advance. 

Application forms should be returned to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone:01993 843373; Fax: 01993 840960: email: This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. 

270 
Union Skills 2 Course 
An essential course for activists who have completed Union Skills 1. 
This course is aimed at new workplace activists and representatives. 
During the five day programme you will receive a thorough grounding in: 

 

  • Introduction to employment law
  • Understanding and using grievance procedures
  • Public speaking and speeches
  • Negotiating skills
  • Handling members problems
  • Discrimination in the workplace
  • Using information systems for organising
  • Meeting skills
  • Running effective meetings 
This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. 
You should have completed Union Skills 1 to attend this course. 
We strongly recommend that you apply for and complete Union Skills 2 and Union Skills 3 within a six month period. 

 

Release 

Please note that this course attracts paid release from most BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, Romec, O2 and Royal Mail Group. 
For postal branches, please refer to LTB No. 096/07, issued 5 February 2007. 

Dates 

The following residential Union Skills 2 courses are currently scheduled to take place at the CWU education and training centre at Alvescot Lodge. 

Monday 11 - Friday 15 February 2013 Closing date for applications - Thursday 3 January 2013 

Monday 8 - Friday 12 April 2013 Closing date for applications - Thursday 21 February 2013 

Monday 3 - Friday 7 June 2013 Closing date for applications - Thursday 18 April 2013 

Monday 22 - Friday 26 July 2013 Closing date for applications - Thursday 6 June 2013 

Monday 23 - Friday 27 September 2013 Closing date for applications - Thursday 8 August 2013

Monday 25 - Friday 29 November 2013 Closing date for applications - Thursday 10 October 2013 

Application forms should be returned to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone:01993 843373; Fax: 01993 840960: email: This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. 

271 
Health & Safety Stage 1 Course 
The essential course for new health and safety representatives. 
During the five day programme you will receive a thorough grounding in: 

 

  • The trade union approach to health and safety
  • Roles, responsibilities and functions of the health and safety rep
  • Workplace health and safety
  • Introduction to health and safety and the law
  • Problem solving skills
  • Communication skills
  • Risk assessment
  • The accident process
  • Hazard mapping
  • Health and safety - the organising approach 
This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. 
You do not require any previous qualifications or experience to attend this course. 

 

Release 

Please note health and safety reps training is a legal right and that this course attracts paid special leave from BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, Romec, O2 and Royal Mail Group. 
For postal branches, please refer to LTB No. 096/07, issued 5 February 2007. 

Dates 

The following residential Health and Safety Stage 1 courses are currently scheduled to take place at the CWU education and training centre at Alvescot Lodge. 

Monday 18 - Friday 22 February 2013 Closing date for applications - Thursday 3 January 2013 

Monday 8 - Friday 12 July 2013 Closing date for applications - Thursday 23 May 2013 

Monday 18 - Friday 22 November 2013 Closing date for applications - Thursday 3 October 2013 

Application forms should be returned to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone:01993 843373; Fax: 01993 840960: email: This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. 

EQUAL OPPORTUNITIES 

272 
Harassment Complaints Database: Union Policy 
Branches are reminded of the CWU's stance on dealing with bullying and harassment cases. A bullying and harassment complaints database is held in the Equal Opportunities Department. 
Branches are encouraged to utilise the HCD1 form to record allegations of bullying and harassment made by CWU members. Information concerning the HCD1 form can be found on the CWU website under the Equal Opportunities section. 
We appreciate that this will add to an already busy work schedu le but it is essential that, as a union, we instil confidence in our members that our zero tolerance policy on bullying and harassment is followed up with action and not just words. 
The data that comes through to headquarters will be vital in enabling us to analyse and identify any problem patterns which may exist and we can flag these accordingly. 
We extend our appreciation to all those branches who consistently comply with this request and look forward to the co-operation of all branches in this matter. 
Any queries in relation to this paragraph should be addressed to Linda Roy, National Equality Office. 

273 
Mandatory Equality & Diversity Training 
Branch secretaries are requested to ensure that any person in their branch who has CWU representative responsibilities and has not yet completed their mandatory equality & diversity training are enrolled in the courses that are planned throughout the regions in the forthcoming months. 
All reps must do the training - this includes divisional reps, area reps, unit reps and branch officers. For clarification on dates please contact your regional secretary. 
The training has been running now for over three years and there are still a substantial number of reps who have not completed the training. 
Your co-operation in this matter is greatly appreciated. 
Equal Opportunities Department. 

EVENTS BULLETIN 

Saturday 3 November 2012: CWU Disability Conference. Will be held at Leeds Civic Hall, Portland Crescent, Leeds LS1 1UR. Guest speakers will be Tom Kane, Chairman of the Deaf & Hard of Hearing Forum (Shropshire) and Tony Gledhill, GMB Convenor (Remploy). For more information please contact Dionne Gittens in the Equal Opportunities Department on 020 8971 7356 or email This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. 

Saturday 3 November 2012: SERTUC Seminar - Ending the Low Pay Culture. South East region TUC is hosting a morning seminar in the wake of the TUC's mass demo for 'A Future that works' on October 20th. Looking at ending the low pay culture, the seminar will address trends in workers' pay since 1975, increasing workers' pay, how the government's proposals for regional/local pay are not evidence based and how workers' wages are a critical pillar of the trade unions' alternative. 10am - 1pm at (followed by lunch) at Congress House, Great Russell street, London, WC1B 3LS. Chaired by Tony Lennon, SERTUC vice president, guest speakers will include Duncan Weldon, TUC senior policy officer, Helen Kersley of the New Economics Foundation, Heather Wakefield, head of local government for Unison and Enrico Tortolano, national research officer for PCS. For more information contact This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. or020 7467 1220 to register. 

Wednesday 7 November 2012: Post Office Pensions Protest. This will be held outside the headquarters of the Royal Mail Group at 1.30pm at Royal Mail Group Headquarters, 100 Victoria Embankment, London EC4Y 0HQ. Nearest tube: Blackfriars (Circle & District Line). This protests is to demand the restoration of RPI as a means of annual index linking of PO pensions. Any enquiries regarding this should be addressed to the Senior Deputy General Secretary Department on telephone number 020 8971 7237 or email address This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. 

Thursday 8 November 2012 - Friday 9 November inclusive. Organising Academy's Award in Communications & Campaigns - London. The course will run in two parts with the first part taking place on 8-9 November 2012 and the second part delivered on 24-25 January 2013. Places are available for union staff to attend the Organising Academy's Award in Communications & Campaigns. This course is for officers, organisers and other union staff involved in campaigns and communications, explores how unions can maximise the potential of both traditional forms of communication as well as social media and public speaking. For more information please contactBecky Wright, Director, TUC Organising Academy - This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. tel 020 7467 1382

Friday 9 - Sunday 11 November 2012: CWU National Youth Education Event 2012.
 Ramada Encore Hotel, Belfast. The National Youth Education Event is the coming together of young activists over the course of a weekend to meet colleagues old and new, learn new skills, share their experiences and have a positive impact in the way that the union communicates and interacts with its young members. Branches are encouraged to send their Branch Youth Officer or young members wishing to become more involved in the union. Cost to the branch £210 (a reduction of £50 on 2011) + travel and subsistence. Application forms can be obtained from Jo Thair email This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. or ring 020 8971 7487

Monday 12 - Friday 16 November 2012: Union Learning Reps Course Part 1. The CWU Education and Training Department will be running Part 1 of the Union Learning Reps course at The Elstead Hotel in Bournemouth, which is residential. Applications will be accepted on a first come first served basis, so please submit forms as a matter of urgency. Nominations should be made on an application form for union courses and returned to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; email: This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. 

Friday 16 November 2012: Is the Tide Turning on Public Service Outsourcing? This free seminar will be held at Congress House, Great Russell Street, London 10:00 to 13:00. This seminar brings academics, trade unionists, researchers and practitioners together to look at the evidence of public service outsourcing to date, developments occurring within the public sector across the UK and Europe and how alternatives to outsourcing might form part of a progressive political agenda. For more information contact Matt Dykes at This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. or 020 7467 1245

Tuesday 20 November - Wednesday 21 November 2012: CWU Annual Union Learning Representatives Networking Event. The conference will be held at The Park Inn, North Street, York, YO1 6LF. Places are limited for this event so priority will be given to the first ULR from each branch but if you would like to send additional ULRs to this event please let us know. Additional places will be awarded on a first come first served basis and will be confirmed once the final date for registration application has closed. To book your place please contact Michelle Simpson on020 8971 7340 or Neil Coleby on 07801 364088 or email This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. with your contact details including branch, name, contact number and an email or postal address to which the application form should be sent. An application form will be sent out to you which will need to be countersigned by your branch secretary. The first application form received from each branch will be considered the primary branch delegate. To guarantee that your branch is represented you must return your completed and signed application form to the Education and Training Department by Friday 12 October 2012

Monday 26 November - Tuesday 27 November 2012: Mental Health Awareness Course.The CWU Education and Training Department is hosting this two-day course for reps to raise awareness and understanding around mental health at CWU HQ, London. Please note that this course currently attracts unpaid special leave. Nominations should be made on a form for education courses, and returned to Alvescot Lodge as soon as possible. Application forms should be addressed to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; email: This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. 

Tuesday 27 November 2012: TUC Member Trustee Network Annual Conference 2012. Will be held at Congress House, London WC1B 3LS. Cost: Unions: £50, educational, public or voluntary sector: £75 and commercial and others: £250. The TUC invites pension trustees to the annual conference on Tuesday 27 November. The conference will feature speakers from the pensions and wider financial and political world and will engage delegates with a range of technical and informative workshops. Keynote speakers include: Pensions Minister Steve Webb MP; Professor John Kay, author of the Kay Review of UK Equity Markets and long term decision making. For more information contact Jennifer Mann 020 7467 1222 email:This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. To register for this event please visit:http://tucmembertrustee.eventbrite.co.uk 

Monday 14 - Friday 18 January 2013. Union Skills 3 Course. An essential course for activists who have completed Union Skills 1 and 2. (Closing date for applications - Thursday 29 November). Venue: CWU Education and Training Centre, Alvescot Lodge, OX18 2PY. This course is aimed at newer workplace activists and representatives. During the five day programme you will receive a thorough grounding. This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. You should have completed Union Skills 1 and 2 to attend this course. We strongly recommend that you apply for and complete Union Skills 2 and Union Skills 3 within a six month period. This course attracts paid release from most BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, Romec, O2 and Royal Mail Group. 

Monday 21 - Friday 25 January 2013: Postal Agreements and Procedures Course. (Closing date for applications - Thursday 6 December). Venue: CWU Education and Training Centre, Alvescot Lodge, OX18 2PY. This course is aimed at new workplace activists and representatives in the Royal Mail Group. With presentations and expert advice from senior IR experts during the five day programme you will receive a thorough grounding in: Introduction to the Industrial Relations Framework in Royal Mail Group, the Grievance Procedure, the Attendance Procedure, Disability Discrimination, Maternity and Paternity Rights, Bullying and harassment, Manpower Planning and introduction to the MTSF Agreement. This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. You do not need to have any qualifications or previous experience to attend this course. Please note that this course attracts paid release from Parcelforce, Post Office Limited and Royal Mail Group.