GENERAL
016 North East Region Education & Training Courses

EQUAL OPPORTUNITIES
017 Equal Rights Part I 

COMMUNICATIONS 
No item this week

EDUCATION
018 Union Skills I Course 
019 Union Skills II Course 
020 Union Skills III Course 

HEALTH AND SAFETY 
021 Health and Safety Stage 1 

ORGANISING 
No item this week

TELECOMS
022 BT Operate - Service Assurance - BT Security Transformation Journey 
023 BT Operate: Lead to Cash - Service Introduction Release and Programmes Reorganisation 
024 BT Operate - Service Desk Unit Move to BT Security 
025 BTMSL - Virgin Media Contract - Field Engineering Alignment

POSTAL
026 Postal Agreements & Procedures 


LETTERS TO BRANCHES

039 12/01/11 Keep the Post Public - Postal Services Bill - Billy Hayes 
040 12/01/11 Keep the Post Public National Demonstration Kingston-Upon-Thames, 22 January 2011 - Billy Hayes, Dave Ward & Andy Kerr 
041 13/01/11 CWU Youth Conference 2011 - Social - Graham Colk

042 13/01/11 Openreach Network Investment - Attendance Patterns - Ian Cuthbert
043 13/01/11 Health, Safety & Environment Department LTB's and BOB Paragraphs Digest For 2010 - Dave Joyce
044 13/01/11 BTMSL - DNO Drive Survey Re-organisation - Brian Healy
045 13/01/11 Door to Door Arrangements January 2011 - Bob Gibson
046 14/01/11 Jayaben Desai - Billy Hayes
047 14/01/11 Keep the Post Public update - Billy Hayes
048 14/01/11 BT Global Services - DFTS Field Engineer Job Description - Colin O'Callaghan
049 14/01/11 Carbon Monoxide & CO Detectors - Safety Advice - Dave Joyce
050 17/01/11 Get Active - And Stay Active - With BT work Fit 2011 - Dave Joyce
051 17/01/11 Adjournment Debate on Implications of Royal Mail Privatisation Post Office Network - Billy Hayes
052 17/01/11 BT Operate - Field Engineering Manager Communication for Night Teams - Brian Healy
053 18/01/11 Openreach Service Recover - Engagement with CWU - Volume North Only' - Ian Cuthbert
054 18/01/11 CWU Black Workers Conference - Linda Roy
055 18/01/11 BT Operate - Lead to Cash - Service Enablement - Broadband Capacity Management Programme - Brian Healy
056 18/01/11 BT Operate - First Group Contract Expiry - Service Desk Changes - Brian Healy
057 19/01/11 General Conference/Special Rules Revision Conference 2011 - Submission of Motions/Rule Amendments - Tony Kearns
058 19/01/11 General Conference 2011 - Obituary List - Tony Kearns
059 19/01/11 CWU Women's conference - Saturday 5th February 2011 - Tony Kearns 
060 19/01/11 Openreach Service Management Attendance Patterns in T2R and L2C - Dave Johnson

061 19/01/11 Minutes of Commercial Vehicle Forum held on 7th December 2010 - Dave Joyce


GENERAL

016
North East Region Education & Training Courses

The following Education & Training courses have been organised to take place at Newcastle College:-

 

  • Postal Agreements & Procedures: 21 - 25 February 2011
  • Union Skills 1: 14 - 18 March 2011
  • Health & Safety Stage 1: 28 March - 1 April 2011
  • Union Skills 2: 11 - 15 April 2011
  • Union Skills 3: 9 - 13 May 2011
  • Equal Rights Part 1: 20 - 24 June 2011

 

Nominations should be made on an application form for Union courses and returnedas soon as possible to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, BAMPTON, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


EQUAL OPPORTUNITIES 

017 
EQUAL RIGHTS PART I 
The essential 5 day course for CWU activists who wish to increase their knowledge of Equality.

This course is aimed at all CWU representatives, particularly those who deal with equality issues for their Branch. During the five day programme you will receive a thorough grounding in:

Inequality in society

  • Bullying and harassment at work
  • Maternity, Paternity and Parental rights
  • Disability at work
  • The Equality Act 2010
  • Learning to use the CWU Equality Toolkit
  • Role of the equality rep
  • Problem solving skills
  • Interviewing Skills

 

This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. You do not need to have any qualifications or previous experience to attend this course.

 

RELEASE

Please note that this course attracts PAID RELEASE from BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, ROMEC, O2 and Royal Mail Group.

DATES

The following Residential Equal Rights Part 1 course is currently scheduled to take place at the CWU Education and Training Centre at Newcastle Lodge.

 

  • 20 - 24 June 2011

 

We particularly encourage branches to nominate women, ethnic minorities, people with disabilities and young members who are often under-represented on the CWU Education and Training Programme.

Nominations should be made on an application form for Union courses and returnedas soon as possible to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, BAMPTON, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

EDUCATION 

018 
UNION SKILLS I COURSE 
The essential 5 day course for new CWU activists.

This course is aimed at new workplace activists and representatives. During the five day programme you will receive a thorough grounding in:

  • Your role as union activist
  • Communication skills
  • Problem solving Skills
  • Disciplinary procedures
  • Recruitment and organising
  • Representing members

This course is provided to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. You do not need to have any qualifications or previous experience to attend this course.

RELEASE 

Please note that this course attracts PAID RELEASE from most BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, ROMEC, O2 and Royal Mail Group. If you are unsure about whether are entitled to release for this course, please refer to our fact sheet.

The following Residential Union Skills 1 courses are currently scheduled to take place at the CWU Education and Training Centre at Newcastle College on:

  • 14 - 18 March 2011

TO APPLY

We particularly encourage branches to nominate women, ethnic minorities, people with disabilities and young members who are often under-represented on the CWU Education and Training Programme.


Nominations should be made on an application form for Union courses and returnedas soon as possible to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, BAMPTON, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

019 
UNION SKILLS II COURSE

An essential course for activists who have completed Union Skills 1.

This course is aimed at new workplace activists and representatives. During the five day programme you will receive a thorough grounding in:

 

  • Introduction to employment law
  • Understanding and using grievance procedures
  • Public speaking and speeches
  • Negotiating Skills
  • Handling members problems
  • Discrimination in the workplace
  • Using information systems for organising
  • Meeting Skills
  • Running effective meetings

 

This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. You should have completed Union Skills 1 to attend this course. We strongly recommend that you apply for and complete Union Skills 2 and Union Skills 3 within a 6 month period.

RELEASE

Please note that this course attracts PAID RELEASE from most BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, ROMEC, O2 and Royal Mail Group. For Postal Branches, please refer to LTB No. 096/07, issued 5th February 2007.

 

DATES

The following Residential Union Skills 2 courses are currently scheduled to take place at the CWU Education and Training Centre at Newcastle College on:

 

  • 11 - 15 April 2011

 

TO APPLY

We particularly encourage branches to nominate women, ethnic minorities, people with disabilities and young members who are often under-represented on the CWU Education and Training Programme.

Nominations should be made on an application form for Union courses and returnedas soon as possible to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, BAMPTON, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

020 
UNION SKILLS COURSE III 
An essential course for activists who have completed Union Skills 1 and 2.

This course is aimed at newer workplace activists and representatives. During the five day programme you will receive a thorough grounding in:

  • Planning and delivering a campaign
  • Researching Skills
  • Planning skills
  • Presentational Skills
  • ICT Skills
  • Developing and supporting
  • new activists
  • Understanding the impact of globalisation on the workplace
  • Developing your role as a representative

This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. You should have completed Union Skills 1 and 2 to attend this course. We strongly recommend that you apply for and complete Union Skills 2 and Union Skills 3 within a 6 month period.

RELEASE

Please note that this course attracts PAID RELEASE from most BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, ROMEC, O2 and Royal Mail Group.

DATES

The following Residential Union Skills 3 courses are currently scheduled to take place at the CWU Education and Training Centre at Alvescot Lodge.

  • 9 - 13 May 2011

 

 

TO APPLY

We particularly encourage branches to nominate women, ethnic minorities, people with disabilities and young members who are often under-represented on the CWU Education and Training Programme.

Nominations should be made on an application form for Union courses and returnedas soon as possible to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, BAMPTON, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

HEALTH & SAFETY

021 
HEALTH & SAFETY STAGE I 
The essential course for new health and safety representatives.

This course is aimed at new health and safety representatives. During the five day programme you will receive a thorough grounding in:

The trade union approach to health and safety

  • Roles, responsibilities and functions of the health and safety rep
  • Workplace health and safety
  • Introduction to Health and Safety and the Law
  • Problem solving skills
  • Communication skills
  • Risk assessment
  • The accident process
  • Hazard mapping
  • Health and safety - the organising approach

 

This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. You do not require any previous qualifications or experience to attend this course.

 

 

 

RELEASE

 

Please note health and safety reps training is a legal right and that this course attracts PAID SPECIAL LEAVE from BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, ROMEC, O2 and Royal Mail Group. For Postal Branches, please refer to LTB No. 096/07, issued 5th February 2007.

 

DATES

 

The following Residential Health and Safety courses are currently scheduled to take place at the CWU Education and Training Centre at Newcastle College on:

 

  • 28 March - 1 April 2011

 

TO APPLY 

We particularly encourage branches to nominate women, ethnic minorities, people with disabilities and young members who are often under-represented on the CWU Education and Training Programme.

 

Nominations should be made on an application form for Union courses and returnedas soon as possible to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, BAMPTON, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

TELECOMS

022

BT Operate - Service Assurance - BT Security Transformation Journey

 

Attached for the information of Branches is a summary presentation of the BT Security Transformation Programme. The associated introduction of a Professional community is and will be in keeping with the introduction of other professional communities for CWU grades and will be voluntary. Where members may find themselves mapped into a particular community this will be on the basis of lift and shifting with their own line manager. 
Brian Healy 
Assistant Secretary

11BOB002 t022 BT Operate - Service Assurance - BT Security Transformation Journey

 


023 
BT Operate: Lead to Cash - Service Introduction Release and Programmes Reorganisation

Announcements have been made regarding the Service Introduction Reorganisation and Role Review and the proposed impact of this on the current team.

Three years ago Service Introduction, Release and Programmes was a small unit with less than 10 people; its primary function was designed to ensure that changes to the IT estate were undertaken properly and did not cause outages. Today the team is nearly 100 strong and has responsibility for the smooth introduction of new products and services across the entire Business. This growth has been through the increased scope and accountability of existing roles and the creation of new roles, of which management have recruited more than 40 people from the BTTC to complete the build-out of the organisation.

It is now required to align the Concept to Market element of the BT Operating Model. The increase in scope, and organic growth of the team have caused a number of issues with regards to job families and role levels, and management now intend to undertake an exercise to move the unit to a revised set of job families and roles, and to realign appropriately to the new Operating Model.

Management report that there are currently 38 different job families and role combinations in the team; this brings a number of challenges around training, performance management and career development. In addition they have not undertaken any role reviews over the past three years, and it is believed that this has left expanded roles and inappropriate role mappings across the team.

The new structure being put in place reflects the team's interfaces off to BT Design at three levels - product, release and component - and into the BT Operate functions. The roles defined in the new organisation reflect this split and are as follows:

  • Product Service Introduction Manager - responsible for the introduction of a product or service into Operate
  • Release Service Introduction Manager - responsible for the governance around each major release of change into Operate
  • Platform Service Introduction Manager - responsible for the governance of each individual component change across a platform
  • Ready to Operate Manager - responsible for the relationship into the BT Operate functional areas 

In developing these roles management have engaged with the current team by asking a number of individuals to step into the roles and help define the job description and associated processes for delivering the roles. In addition management set up focus groups for each of the roles and to help to address the issues and challenges around each role. Every member of the team was aligned to a focus group and these have regular calls and F2F meetings to support the members of the group. The focus groups have contributed to the job specification and job standards, the proposed job families and roles, and the levelling criteria used to define how many of each role level are required in the organisation.

With regards to impact overall, management expect the vast majority of the team to remain in their roles, with little or no change to their benefits or pay scale. The organisation will stay at its current size as part of this exercise however, due to the required change in shape of the organisation, there are a number of specific role levels which will grow, which may mean at certain levels that people will be released into the BTTC, if they are not successful in applying for promotion.

The table below details the changes to role levels:

 

Benefits Level

As-Is

To-Be

Band 3

4

6

Band 2

54

59

Band 1

22

17

Team Member

4

2

Total

84

84

 

 

 

 

 

 

 

 

Management are also keen to ensure that wherever possible (within the bounds of BT policy), they are able to recognise each person's career aspirations and desires in moving to the new organisation. For this reason they sent out a preference exercise to each person in the team, asking them to give their 3 choices of roles. This will be used as an input to the selection process, and wherever possible management will look to align individuals to their preferences. However, clearly it is also a priority to manage costs within this exercise and so promotions between bands will only be available where there are no opportunities at the individuals' current level and where there are no individuals currently at this level in the BTTC who have the appropriate skills. Primarily this is focused on managerial roles however, team members were also able to apply for both the team member roles and the available Reward Framework roles.

In reviewing the job families and roles across SI Release and Programmes management applied the following core principles:

  • Not to create additional surplus of each role within the organisation
  • Achieve the re-organisation at optimal cost to the business
  • Minimum impact to individuals and the operational roles

The step process management followed is as follows:

  • 1. Fill all roles from within the existing team from those people who are at the right job family and role level already, according where possible to the preferences expressed by the individual.
  • 2. Search the BTTC for individuals at the right job family and role level. Any individuals identified will go through an interview process and management will take people at a 50% or better skills match.
  • 3. Fill remaining vacancies from within the existing team, changing the job family of the individual when it is within the 'level or band' they currently reside in, again, taking the stated preferences of the individual into account wherever possible.
  • 4. Fill any outstanding vacancies from within the existing team, altering the job family and role level, and exceptionally offering promotion. This will be subject to an interview and sign-off by the HR Director of BT Operate.

For moves within band, the BT Operate Selection Process was used to ensure that the process was applied in a fair and transparent manner. For promotions, the available roles were advertised and the standard formal interview process followed. Individuals, who were unsuccessful in the BT Operate Selection Process, will transfer to the BT Transition Centre (BTTC). 
Brian Healy 
Assistant Secretary

 

024 
BT Operate - Service Desk Unit Move to BT Security

The attached internal communication was issued advising people working in Service Desk that the unit they will be transferring to on 1 January 2011 within BT Security is the End User Technology (EUT) team. There are no people impacts as a result of this lift and shift exercise and OUC codes will not change until 1 April 2011. 
Brian Healy 
Assistant Secretary

11BOB002 t024 BT Operate - Service Desk Unit Move to BT Security

025 
BTMSL - Virgin Media Contract - Field Engineering Alignment

As management review the BTMSL operational model as reported in Branch Officials' Bulletin No 41/2010, paragraph 279, management had 31 BTMSL Engineers working on the Virgin Media Contract who sit, for reporting purposes, within the BT Operate Field Engineering Team. This was an historical position following the initial creation of BTMSL, where all BTMSL Virgin Media employees were aligned, or associated with similar operational areas within BT Operate. Since the creation of the BTMSL internal structure and distinct OUC grouping, management have now realigned all other BTMSL Virgin Media employees into the BTMSL OUC reporting structure.

 

Project Exodus transferred the 31 remaining BTMSL employees (in the Virgin Media contract) into the BTMSL AQA3 OUC.

 

Final agreement has been reached between BTMSL and BT Operate FE to undertake the move and it is anticipated that the move will have taken place in December or early January. In terms of rationale for the move, management state that it is seen that this will enable a far greater sense of unity amongst the BTMSL FE engineers, ability to understand best practice more clearly and to seek improvements across the team and to enable more effective and appropriate communications. It also brings them closer into the BTMSL organisation which understands their role more clearly and the contract they are supporting, creating a greater sense of identity for the Engineers.

 

Operational benefit will focus predominately around greater ownership of faults and issues. With the current number of 25 Field Managers looking after the engineers it is very difficult to gain a sufficient focus on issues that affect multiple areas. There is limited evidence of best practice for operational processes and the team currently has an inconsistent approach to both objectives and recognition of performance within this specialised team.

 

In terms of impact on members, they will see a change to their reporting line and to their reporting manager. There will be no system changes or changes to the way they operate and receive jobs.

 

In the first instance, management will look to recruit 2 interim National 'Lead Engineers' from within the pool of current Lead Engineers, who will supervise in terms of work and performance from a geographical North/ South perspective. The roles will offer development opportunity for the individuals and will be interim whilst the BTMSL Operating Model Strategy work progresses. 
Brian Healy 
Assistant Secretary

 

POSTAL 
026 
POSTAL AGREEMENTS AND PROCEDURES

The essential 5 day course for all new CWU activists working within Royal Mail Group.

 

This course is aimed at new workplace activists and representatives in the Royal Mail Group. With presentations and expert advice from senior IR experts during the five day programme you will receive a thorough grounding in:

 

  • Introduction to the Industrial Relations Framework in Royal Mail Group
  • The Grievance Procedure
  • The Attendance Procedure
  • Disability Discrimination
  • Maternity and Paternity Rights
  • Bullying and harassment
  • Manpower Planning
  • Introduction to the MTSF Agreement

 

This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. You do not need to have any qualifications or previous experience to attend this course.

 

RELEASE

 

Please note that this course attracts PAID RELEASE from Parcelforce, Post Office Limited and Royal Mail Group.

 

DATES

 

The following Residential Postal Agreements & Procedures courses are currently scheduled to take place at the CWU Education and Training Centre at Newcastle Lodge.

 

  • 21 - 25 February 2011

 

TO APPLY

 

We particularly encourage branches to nominate women, ethnic minorities, people with disabilities and young members who are often under-represented on the CWU Education and Training Programme.

 

Nominations should be made on an application form for Union courses and returnedas soon as possible to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, BAMPTON, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.



EVENTS BULLETIN

IER Events till March 2011 - Notice from the Institute of Employment Rights. 
We now have finalised details of all of our events happening in London and Liverpool till March next year: London; Race, Racism and the Workplace - Wednesday, 19 January, 2011, London; Liverpool: What now for Trade Unions? - Tuesday, 8 February, 2011, Liverpool; Equal Pay Act at 40: Over the Hill or finally Picking up Speed? - Wednesday, 23 February, 2011, London; Grievance Procedures and Employment Tribunals: Casework Update - Tuesday, 22 March, 2011, London. For further information visit http://www.ier.org.uk/

 



Saturday 22 January 2011: Keep The Post Public National Demonstration - Kingston Upon Thames. The CWU national leadership has pencilled in the date of Saturday 22 January 2011 for a national demonstration in the Kingston Upon Thames area with the intention of drawing attention to the role of Ed Davey, MP Minister for Postal Services, who represents Kingston & Surbiton and Vince Cable, Secretary of State for Business, Innovation and Skills (BIS) who represents Twickenham. Further details will be released once the route has been cleared with the appropriate persons. Any enquiries on this should be addressed to the General Secretary's Office quoting the reference GS 11.0 

Sunday 23 - Saturday 29 January 2011: Cervical Cancer Prevention Week.With Jo's Cervical Cancer Trust the CWU Health, Safety & Environment Department will be supporting Cervical Cancer Prevention Week which is a European wide initiative lead by the European Cervical Cancer Association (ECCA). The week's focus is on all things to do with cervical cancer including information about symptoms and causes of the disease, ways to prevent it and support. Would branches note the dates and plan ahead. 

Thursday 3 February 2011: CWU Retired Members Conference will be held at CWU Headquarters, Wimbledon. Any enquiries should be addressed to Angela Niven either by post to head office or by email to This email address is being protected from spambots. You need JavaScript enabled to view it." ' + path + '\'' + prefix + ':' + addy15714 + '\'>'+addy_text15714+'<\/a>'; //-->

Tuesday 8 February 2011: What Now for Trade Unions? 10.00am-3.30pm to be held at the Adelphi Hotel, Lime Street, Liverpool. This conference offers an opportunity for trade unionists to consider two things; where we are now and where we want to be. Cost: IER subscribers and members £75.00; trade unions £90.00 and commercial £220.00. The cost of the conference does not include lunch. For more information contact the Institute of Employment Rights on 0151 207 5265, book online atwww.ier.org.uk/events or email This email address is being protected from spambots. You need JavaScript enabled to view it." ' + path + '\'' + prefix + ':' + addy6490 + '\'>'+addy_text6490+'<\/a>'; //-->

Wednesday 23 February 2011: Equal Pay Act at 40: Over the hill or finally picking up speed? A full-day conference to be held at NUT Hamilton House, Mabledon, Place, London WC1H 9BD. 9.30am-4.30pm. 2010 marks the 40th anniversary of the Equal Pay Act. Despite 40 years of the act and last year's marginal narrowing of the gender pay gap, the part-time gender pay gap is an eye watering 35%. Decent wages and careers are being sacrificed by women to combine work and family life. This conference will examine the latest case work and analyse the equal pay duty. Cost: £75 Subscribers and members; £90 trade unions; £220 Commercial. For more information contact the Institute of Employment Rights on 0151 207 5265 orThis email address is being protected from spambots. You need JavaScript enabled to view it." ' + path + '\'' + prefix + ':' + addy62980 + '\'>'+addy_text62980+'<\/a>'; //-->

Saturday 26 February 2011: CWU Black Workers' Conference. The CWU Black Workers' Conference will be held at CWU HQ, 150 The Broadway, Wimbledon, London SW19 1RX. Branches are entitled to send two delegates to the conference. The details of delegates should be included on the appropriate form that was attached to LTB 1017/10 and the completed form returned to head office no later than Thursday 16 December 2010. Any enquiries regarding this LTB should be addressed to Angela Niven either by post to head office or by email to This email address is being protected from spambots. You need JavaScript enabled to view it." ' + path + '\'' + prefix + ':' + addy43832 + '\'>'+addy_text43832+'<\/a>'; //-->

Monday 4 April: Eastern Region Retired Members Section Committee Annual General Meeting will commence at 11-15am at London Region Offices 33/41 Dallington Street London EC1V 0BB. Any queries or information required contact Eastern Region Retired Members Secretary Nobby Clark on mobile 07713 155575

If you have anything for the events bulletin page please send your contribution to: 

Marcia Murray CWU Communication Department 150 The Broadway Wimbledon 
London SW19 IRX 
Tel: 020 8971 7497 Email: This email address is being protected from spambots. You need JavaScript enabled to view it." ' + path + '\'' + prefix + ':' + addy85346 + '\'>'+addy_text85346+'<\/a>'; //-->

Details must arrive nine days before publication, must include contact phone number, brief summary, email and web address. Listings free, but inclusion is not guaranteed.