GENERAL 
055 North West Regional Courses - Amended 
056 London Regional Courses - Revised 

EQUAL OPPORTUNITIES 
057 Harassment Complaints Database: Union Policy 
058 Mandatory Equality & Diversity Training 

HEALTH AND SAFETY 
No items this week 

TELECOMS 
059 BT Operate: First Group Contract Expiry - Intelenet Contract Signed 
060 BT Operate: First Group TUPE Q&A 
061 BT Operate: First Group Contract Expiry Communications Update 
062 BTMSL: KCOM Office Closure - Vulcan Street, Hull 

POSTAL 
No items this week 

LETTERS TO BRANCHES 
187 23/02/11 BT Operate: First Group Contract Expiry - Benefit Briefing for House in TUPE Transfer and Computer Centre - Brian Healy 
188 25/02/11 The Royal College of Nursing has Launched a UK-Wide Campaign "Frontline First" as TUC warn that More Than 50,000 NHS Jobs come Under Threat - Dave Joyce

189 25/02/11 Diabetes Week 2011: 12-18 June 2011 - Diabetes Week Information Distribution List, Diabetes Week Pack & Resources - Dave Joyce
190 25/02/11 BT Operate - Business Change Overhead Value Analysis Teams - Brian Healy
191 25/02/11 Diabetes UK Careline - (0845 120 2960, email: This email address is being protected from spambots. You need JavaScript enabled to view it.) - Dave Joyce
192 25/02/11 Postmen Reinstated after being Wrongfully Sacked for not Wearing Cycle Helmets - Dave Joyce
193 28/02/11 Diabetes UK - Black Asian and Minority Ethnic Communities - Dave Joyce/Linda Roy
194 28/02/11 Colleague Share - Dave Ward 
195 28/02/11 TUCG (Trade Union Co-ordinating Group) Health & Safety Lobby - Dave Joyce

196 28/02/11 CWU Activist Conference - Appeal for Financial Support - John East
197 28/02/11 Postal Annual Report 2010/11 - Tony Kearns
198 28/02/11 BT - Telephone Exchange Office Consolidation Programme (TEOC) - Colin O'Callaghan
200 01/03/11 New Figures Reveal GPs and Employers need to do more to Help in Fight to Prevent Cervical Cancer - Dave Joyce 
201 01/03/11 Global Services Paid Leaver Scheme - Colin O'Callaghan

202 01/03/11 2011 TUC Learning Rep Award - Trish Lavelle
203 01/03/11 KTPP Marches and Demonstrations - Billy Hayes
204 02/03/11 Health and Safety Week of Action Campaign - Stand Up for Safe Workplaces - Dave Joyce
205 02/03/11 Campaign to Stop Canadian Asbestos Mining Expansion and Increased Asbestos Exports to Developing Countries - Dave Joyce

GENERAL 

055 
North West Regional Courses - Amended 
Branches are asked to submit application forms for the following courses being held in the North West region. 
These are being held in the North Lancs & Cumbria Branch Office, 75 Garstang Road, Preston PR1 1LD: 

ULR Part 1: 11 - 15 April 
MTSF: 20 - 21 April 

These are being held in the Merseyside Amal Branch Office, 47 Seymour Terrace, Liverpool L3 5PE: 

MTSF: 6 - 7 April 
Union Skills 1: 11 - 15 April 
Postal Agreements & Procedures: 9 - 13 May 
Health & Safety 1: 16 - 20 May 
Health & Safety Stage 2: 13 - 17 June 
Union Skills 2: 20 - 24 June 

These are being held in the North West Central Amal Branch Office, Mowbray House, Mowbray Street, Stockport SK1 3EJ: 

Union Skills 1: 28 March - 1 April 
MTSF: 11 - 12 April 
Postal Agreements & Procedures: 9 - 13 May 

These are being held in the Greater Manchester Amal Branch Office, 302a Barlow Moor Road, Chorlton Park, Manchester M21 8AY: 

Health & Safety Stage 1: 28 March - 1 April 
Health & Safety Stage 2: 11 - 15 April 
MTSF: 18 - 19 April 

Nominations should be made on an application form for union courses and returned as soon as possible to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone:01993 843373; Fax: 01993 840960; email This email address is being protected from spambots. You need JavaScript enabled to view it. 

056 
London Regional Courses - Revised 
Branches are asked to submit application forms for the following courses being held in the London regional office in Dallington Street, EC1V 0BB. 

Health & Safety Stage 1: 28 March - 1 April 
Union Skills 1: 9 - 13 May 
Basic IT Skills for Union Reps: 13 - 17 June 
Health & Safety Stage 2: 11 - 15 July 
Postal Agreements & Procedures: 12 - 16 September 
Health & Safety Stage 1: 10 - 14 October 
Union Skills 2: 14 - 18 November 

Nominations should be made on an application form for union courses and returned as soon as possible to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone:01993 843373; Fax: 01993 840960; email This email address is being protected from spambots. You need JavaScript enabled to view it. 

EQUAL OPPORTUNITIES 

057 
Harassment Complaints Database: Union Policy 
Branches are again reminded of the need to fill in the Harassment Complaints Database (HCD) forms, as illustrated in LTB 450/04. 
Please ensure that all representatives have a copy of LTB 450/04 as it contains useful guidance as well as the form itself. Branches may also find LTB 289/04 useful which contains information on the Harassment Helpline and the Harassment Advice Network as well as the HCD. The completion of the HCD forms is part of our agreement with the Equal Opportunities Commission and is, therefore, CWU policy (the full agreement can be found in LTB 292/04). 
The Equal Opportunities Commission has raised concerns with us regarding the completion rate, which we need to address, otherwise we will fall foul of the agreement. Therefore, please ensure that any complaint raised with branch representatives by members that involves possible harassment should be notified to HQ via these forms. 
We appreciate that this will add to an already busy work schedule for those representatives that have the responsibility for completing them, but there is no scope for non-compliance. 
We must accept that this will become an accepted culture in terms of harassment reporting. The data that will come through to HQ will be vital in enabling us to analyse and identify any obvious patterns where problems exist. We extend our appreciation to all those branches already complying with the policy and look forward to the co-operation of all branches in this matter. 
Any enquiries about this paragraph should be addressed to Linda Roy, Equality Officer. 

058 
Mandatory Equality & Diversity Training 
Branch secretaries are requested to ensure that any person in their branch who has CWU representative responsibilities and has not yet completed their mandatory equality & diversity training are enrolled in the courses that are planned throughout the regions in the forthcoming months. 
All reps must do the training - this includes divisional reps, area reps, unit reps and branch officers. For clarification on dates please contact your regional secretary. The training has been running now for over three years and there are still a substantial number of reps who have not completed the training. 
Your co-operation in this matter is greatly appreciated. 
Equal Opportunities Department. 

TELECOMS 

059 
BT Operate: First Group Contract Expiry - Intelenet Contract Signed 
Attached for the information of branches is a copy of an internal announcement advising that Intelenet's part of First Group's contract has been signed with Servo Limited. 
The actual business unit that will deliver the services is known as Phoenix IT Services who are part of Servo Limited and all future communications on this, including aspects of the statement of measures and the terms and conditions matrix will be under the name of Phoenix IT Services. 
Brian Healy 
Assistant Secretary

11BOB008 t059 BT Operate First Group Contract Expiry - Intelenet Contract Signed

060 
BT Operate: First Group TUPE Q&A 
Attached for the information of branches is copy of the associated Q&A issued to the impacted community via livelink. 
Brian Healy 
Assistant Secretary

11BOB008 t060 BT Operate First Group TUPE Q&A

061 
BT Operate: First Group Contract Expiry Communications Update 
Attached for the information of branches is a copy of an internal communication issued to the impacted community. 
Brian Healy 
Assistant Secretary

11BOB008 t061 BT Operate First Group Contract Expiry Communications Update

062 
BTMSL: KCOM Office Closure - Vulcan Street, Hull 
Following the announcement in LTB 100/2011 regarding the office relocation there have been further developments. 
A proposal has been put forward to move 12 of the team to a different office in Hull which provides better operational alignment with the work that these individuals are currently undertaking but as equally as close. 
With the announcement to move to Prospect House, some operational managers have put forward a suggestion to restructure one of the teams in support of the customer broadband & IP technology. As they had no prior knowledge of the move and was something that was being looked at separately, the suggestion has only come to light as a result of the initial relocation announcement. 
Operational management have asked the client if it is possible to move 12 of the original in-scope 47 FTE to an alternative building in Hull and this is currently under consideration from the Customer Facilities management team. 
It is stated that the impacted individuals have no objections in moving to the Salveson Building in Hull as an alternative to Prospect House, as they understand the rationale and benefit in combining the team. 
Brian Healy 
Assistant Secretary 

EVENTS BULLETIN 

Saturday 5 March 2011: Unions at Work: Resisting Attacks in the Workplace.
Free admission (registration essential). Sertuc and The Institute of Employment Rights present: Unions at Work: Resisting Attacks in the Workplace. Speakers include: Dr Alan Bogg, Gail Cartmail (Unite), Prof. Keith Ewing, John Hendy QC and Prof. Aileen McColgan. Chaired by: Megan Dobney (Sertuc) and Carolyn Jones (IER). For more information contact: email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.ier.org.uk

Saturday 5 March 2011: Striking a Light: Celebrating Women in Trade Unions. An event to mark the centenary of International Women's Day to be held at the Working Class Movement Library, 51 Crescent Salford. This even is free. Speakers: Louise Raw and Lynn Collins. Chair: Bernadette Hyland. In the summer of 1888, 1,400 matchwomen walked out of the Bryant & May's factory and into history. The story of this unexpectedly successful strike is well-known; yet the matchwomen themselves are curiously silent in it. Louise's own experience as a trade union activist led her to question this version of events. In a ten-year search for the women behind the myths, she met and interviewed people who had known them and wrote a book Striking a Light, published in 2009. For more information visit www.wcml.org.uk emailThis email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 0161 736 3601

Monday 7 March 2011: TUC Celebrates International Women's Day. Time 18:00 to 20:30 at Congress House, Great Russell St, London, WC1B 3LS. On the 100th anniversary of International Women's Day the TUC will be highlighting the global fight back against the disproportionate impact that the global economic crisis has had on women all over the world. Women are more likely than men to be in vulnerable jobs, or to be unemployed, to lack social protection, and to have limited access to and control over financial resources. Women in both developed and developing countries are facing job cuts, lose of livelihoods, increased responsibilities in all areas of their life, and even an increased risk of facing violence. Speakers: Frances O'Grady, Deputy General Secretary, TUC; Yvette Cooper MP, Shadow Home Secretary and Minister for Women and Equalities; Fatima Del Rosario Herrera Olea SITAG (Agricultural Workers Union, Peru); Margaret Browne, Secretary of Women's Committee, Irish Congress of Trade Unions and President of the Irish Bank Officials Association and Pemba Lama, Deputy General Secretary of the General Federation of Nepalese Trade Unions. For more information please RSVP to Tanya Warlock on This email address is being protected from spambots. You need JavaScript enabled to view it.

Saturday 12 March 2011: Keep the Post Public March and Rally in Gloucester. Congregate in Gloucester Park at 11am, with the march setting off at 11.30. The march will exit Gloucester Park and turn left into Park Road, at junction with Brunswick Road it will then turn right and walk towards Eastgate Street at the junction of Brunswick Road and Eastgate Street the march will then walk towards the cross into Westgate street where a rally with guest speakers will take place on the steps of Shire Hall. Speakers include: CWU SW Regional Secretary, CWU General Secretary, Tony Benn, SWTUC Regional Secretary and a number of speakers from the Anti-Cuts Organisations - individuals to be confirmed. The event is being advertised across the SW Region to CWU and Public Sector Unions/Anti-Cuts Organisations and Student Groups. Any queries on this should be addressed to the General Secretary's officeat CWU headquarters. 

Saturday 12 March 2011: Skill up Green up! A conference for union and community organisations in London, southern and eastern regions. 10:30am - 15:00pm at Congress House, Great Russell Street, London. What are the implications of climate change? For work? For jobs? For skills? What does this mean for our way of life, trade unions and our communities? What can trade unions and communities do? This conference is for union activists and community organisations in London, southern and eastern regions who are interested in the skills implications of climate change and what it means for the workplace, communities, trade unions and economic recovery. The conference will have a workshop based format and will take a practical approach to what trade unions and partner organisations can do to help address the biggest questions of our age. To register for this free event please contact Stuart Barber onThis email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 020 7467 1397

Saturday 19 March 2011: Keep the Post Public Hastings and Brighton March & Rally. Will be held in Hastings town centre between 09:00 - 11:00. Marquee, music, stall & guest speakers. Open top KTPP bus will depart from Hastings at 11.00 to Brighton. For the Brighton March & Rally - Assemble at The Level between 12.30 - 13.15. At 13.15 march along the proposed route, avoiding Western Road. At 14.15 return to The Level for rally with guest speakers and music (TBA). This event ends at approximately 16:00. For more information on both events please contact Richard Jones on This email address is being protected from spambots. You need JavaScript enabled to view it. 

Monday 21 March 2011: Traidcraft Speaker Event: Raw Materials, Raw Subject. 3.00pm - 5.00pm at Congress Suites, 3 & 4, Congress House, Great Russell Street, London WC1B 3LS. Claude Kabemba of Southern African Resource Watch will discuss the EU's Raw Materials Initiative. Traidcraft are campaigning to stop the European Union stealing developing countries' valuable raw materials. Claude Kabemba is Director of the Southern African Resource Watch (SARW), one of the most active Southern NGOs working on natural resource governance. Claude will talk about how EU trade and raw materials policies prevent countries in the south from promoting their own development policies. In particular, SARW believe that the Raw Materials Initiative amounts to a new resource grab in Africa and beyond. Claude will present an overview of SARW's work, followed by a question and answer session. Find out more:www.sarwatch.org/ orwww.traidcraft.co.uk/get_involved/campaign/raw_materials/

Tuesday 22 March 2011: Grievance Procedures and Employment Tribunals: Casework Update. This half day seminar between 13:30 - 16:15 will be held at NUT Hamilton House, Mabledon Place, London WC1H 9BD. Cost: IER subscribers and members £45.00;Trade unions £60.00; Commercial £120.00. To reserve your place contact the Institute of Employment Rights, 50-54 Mount Pleasant, Liverpool L3 5SD. Tel 0151 702 6925; Fax 0151 702 6935; email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Saturday 26 March 2011: March for the Alternative: Jobs, Growth, Justice.Assemble Victoria Embankment at 11am to march to a rally in Hyde Park. Deep spending cuts damage public services, hit the vulnerable and threaten recovery. They're dangerous, unfair and unnecessary. But there's an alternative - one that's fair, safe and sustainable: A Robin Hood tax on the banks; close tax loopholes; policies for jobs and green growth. For more information visit www.tuc.org.uk/alltogether

Monday 28 March 2011: SERTUC Pensioners Network Organising Conference. 10:30 to 16:00. This conference is free and lunch is included. To be held at Congress House, Great Russell Street, London WC1B 3LS. A day of information, discussion and organising for retired trade unionists, pensioners active in local groups, and anyone else angry about the government's plans. Speakers include: Val Shawcross (London Assembly); Neil Duncan-Jordan (National Pensioners Convention); Allison Roche (Unison); Richard Brooks (Private Eye); Nony Ardill (Equality & Human Rights Commission); Andrew Morris (NUT); Tony Lennon (SERTUC Vice President); Laurie Heselden (SERTUC Campaigns & Policy Officer). For more information contact Darren Lewis on 020 7467 1220 or visit www.tuc.org.uk/sertuc

Tuesday 29 March 2011: Panel Debate: Should we Bank on the Robin Hood Tax? St Paul's Institute, Tearfund, CAFOD and The Salvation Army have come together to host a panel debate in St Paul's Cathedral at 7.00pm. The debate will focus on whether or not, and the extent to which, the financial sector has a moral role to play in contributing to the common good. Public discussion on this topic has been stirred by the Robin Hood Tax campaign, which proposes an additional tax on the financial sector to raise billons of pounds that could be used to fight poverty and climate change both here and abroad. Speakers Evan Davis, well known economist and BBC presenter, will chair the debate which consists of panelists from different perspectives, including: Xavier Rolet, CEO of the London Stock Exchange; Michael Izza, CEO of the Institute of Chartered Accountants in England and Wales; Rt. Revd. Peter Selby, former Bishop of Worcester and Baroness Shirley Williams, House of Lords. The event is free and non-ticketed. Doors open at 6.30pm for a 7.00pm start. For more information please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 020 7489 1011

Saturday 2 - Sunday 3 April 2011 inclusive: TUC Young Members' Conference 2011. To be held at TUC, Congress House, London. The 2011 TUC Young Members Conference will take place over the weekend of April 2 - 3 at Congress House. Delegates and visitors require nomination by their respective unions. For further information please contact Carl Roper, TUC National Organiser on 020 7467 1290 or email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Monday 4 April 2011: Eastern Region Retired Members' Section Committee Annual General Meeting. Will commence at 11-15am at London Region Offices 33/41 Dallington Street London EC1V 0BB. Any queries or information required contact Eastern Region Retired Members Secretary Nobby Clark on mobile 07713 155575

Friday 8 - Sunday 10 April 2011: Weekend Course: CWU Diploma in Contemporary Trade Union. Why is union membership declining in the UK?, Is the 'organising' agenda working?, What now for the link between Labour and the unions?, What can we learn from our own history?, What does the class system really mean in 2010. The CWU will once again be offering our activists the chance to explore these and many other questions as you participate in the Certificate in Contemporary Trade Unionism. This course is aimed at helping experienced representatives to broaden their knowledge of trade union and labour history, analyse current issues for the movement and explore the opportunities for future development of trade unions. To apply, please complete a CWU application form signed by your branch secretary and send it to Maxine Todd, Course Administrator, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Monday 11 - Friday 15 April 2011: CWU Training Course: Communication and Media Skills Course. The course is delivered over a five day residential week and is particularly useful for senior branch and IR activists. During the five day programme you will receive a thorough grounding in the following: What is communication?, the anatomy of a campaign, effective campaigning, barriers to successful communications, how does the CWU communicate, persuasive media, newsworthy media, preparing an article and much more. Please note that this course attracts unpaid release from BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, Romec, O2 and Royal Mail Group. Closing date for applications for the course - Thursday 24 February 2011. Application forms should be addressed to: Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Wednesday 4 - Friday 6 May 2011: CWU Training Course: Branch Finances.An essential course for branch financial secretaries and treasurers. This course is aimed at branch treasurers and branch financial secretaries. During the three day programme you will receive a thorough grounding in: The union approach to financial planning, the role of the treasurer/financial secretary in the CWU, CWU financial policies and processes, branch finances and budgets, financial planning and using the SAGE accounting system. All courses at Alvescot are residential. Closing date for applications - Thursday 17 March. The cost of tuition, food and accommodation will be met from the general fund. Branches requiring financial assistance from the general fund to enable them to send students to the course must submit the request with the nomination, to enable the trustees to consider the request in time. Application forms should be addressed to: Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Sunday 22 May to Thursday 26 May 2011: CWU Conference. Bournemouth. 

If you have anything for the events bulletin page please send your contribution to: 

Marcia Murray 
CWU Communication Department 
150 The Broadway 
Wimbledon 
London SW19 IRX 
Tel: 020 8971 7497 
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Details must arrive nine days before publication, must include contact phone number, brief summary, email and web address. Listings free, but inclusion is not guaranteed.