GENERAL 
050 North West Regional Courses 

EQUAL OPPORTUNITIES 
051 Harassment Complaints Database: Union Policy 
052 Mandatory Equality & Diversity Training 

HEALTH AND SAFETY 
No items this week 

TELECOMS 
053 BT Operate: First Group Contract Expiry 
054 BT Operate: Field Engineering - December 2010 Sick Report 

POSTAL 
No items this week 

LETTERS TO BRANCHES 
160 16/02/11 CAP Gemini Data Network and Security Services Potential TUPE - Colin O'Callaghan
161 17/02/11 Openreach - Flex Pilot - Exeter - Ian Cuthbert
162 17/02/11 Annual Report - Tony Kearns 
163 17/02/11 BT Operate: Field Engineering Redeployee Selection and Moves to Openreach - Brian Healy

164 17/02/11 Keep the Post Public Campaign: Postal Services Bill & Other Matters - Dave Ward/Billy Hayes 
165 17/02/11 Motion 55 Annual Conference 2010 - Billy Hayes

166 18/02/11 List of CWU Courses attracting Paid Release from Royal Mail Group - Trish Lavelle
167 18/02/11 List of CWU Courses attracting Paid/Unpaid Release from BT Group - Trish Lavelle
168 18/02/11 Get Active and Stay Active with Work Fit 2011 - Dave Joyce 
169 18/02/11 Building Tomorrow Together Update - Andy Kerr/John East

170 21/02/11 Correction to LTB 164/11 - Keep the Post Public Campaign: Postal Services Bill & other Matters - Dave Ward/Billy Hayes 
171 21/02/11 Cervical Cancer - Launch of New Helpline - Dave Joyce 
172 21/02/11 Cervical Cancer Prevention Week: 23 - 29 January 2011 - Dave Joyce

173 21/02/11 Global Services Move to PS&D - Colin O'Callaghan
174 21/02/11 BT Global Services - Redeployment Statistics January 2011 (Audio Call 21 February 2011) - Colin O'Callaghan
175 22/02/11 BT Comprise Agreements - Grace Mitchell
176 22/02/11 BT Asbestos Management Co-ordination Committee - Dave Joyce
177 22/02/11 TUC March for the Alternative - Tony Kearns
178 22/02/11 Special Rules Revision Conference - Tony Kearns
179 22/02/11 CWU Sponsored Pension Schemes - Tony Kearns 
180 22/02/11 Keep the Post Public March and Rally at the Liberal Democrat' Spring Conference - Billy Hayes

181 22/02/11 BT Innovate and Design/BT Operate Branch Forum - Thursday 14 April 2011 - Brian Healy
182 22/02/11 BT Group and Sandwell Borough Council Regeneration - Brian Healy
183 22/02/11 Organisational Changes in BT Operate - Brian Healy
184 22/02/11 BT Operate: Field Engineering Positive Selection Age Profile - Brian Healy
185 22/02/11 BT Operate: First Group Contract Expiry and First Great Western - Brian Healy
186 23/02/11 Parcelforce Unit Cost Bonus Scheme - Terry Pullinger

GENERAL 

050 
North West Regional Courses 
Branches are asked to submit application forms for the following courses being held in the North West region. 
These are being held in the North Lancs & Cumbria Branch Office, 75 Garstang Road, Preston PR1 1LD: 

ULR Part 1: 11 - 15 April 
MTSF: 20 - 21 April 

These are being held in the Merseyside Amal Branch Office, 47 Seymour Terrace, Liverpool L3 5PE: 

MTSF: 6 - 7 April 
Union Skills 1: 11 - 15 April 
Postal Agreements & Procedures: 9 - 13 May 
H&S Stage 1: 16 - 20 May 
H&S Stage 2: 13 - 17 June 
Union Skills 2: 20 - 24 June 

These are being held in the North West Central Amal Branch Office, Mowbray House, Mowbray Street, Stockport SK1 3EJ: 

Union Skills 1: 28 March - 1 April 
MTSF: 11 - 12 April 
Postal Agreements & Procedures: 9 - 13 May 

These are being held in the Greater Manchester Amal Branch Office, 302a Barlow Moor Road, Chorlton Park, Manchester M21 8AY: 

H&S Stage 1: 21 - 25 March 
H&S Stage 2: 11 - 15 April 
MTSF: 18 - 19 April 

Nominations should be made on an application form for union courses and returned as soon as possible to Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone:01993 843373; Fax: 01993 840960; email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

EQUAL OPPORTUNITIES 

051 
Harassment Complaints Database: Union Policy 
Branches are again reminded of the need to fill in the Harassment Complaints Database (HCD) forms, as illustrated in LTB 450/04. 
Please ensure that all representatives have a copy of LTB 450/04 as it contains useful guidance as well as the form itself. Branches may also find LTB 289/04 useful which contains information on the Harassment Helpline and the Harassment Advice Network as well as the HCD. The completion of the HCD forms is part of our agreement with the Equal Opportunities Commission and is, therefore, CWU policy (the full agreement can be found in LTB 292/04). 
The Equal Opportunities Commission has raised concerns with us regarding the completion rate, which we need to address, otherwise we will fall foul of the agreement. Therefore, please ensure that any complaint raised with branch representatives by members that involves possible harassment should be notified to HQ via these forms. 
We appreciate that this will add to an already busy work schedule for those representatives that have the responsibility for completing them, but there is no scope for non-compliance. 
We must accept that this will become an accepted culture in terms of harassment reporting. The data that will come through to HQ will be vital in enabling us to analyse and identify any obvious patterns where problems exist. We extend our appreciation to all those branches already complying with the policy and look forward to the co-operation of all branches in this matter. 
Any enquiries about this paragraph should be addressed to Linda Roy, Equality Officer. 

052 
Mandatory Equality & Diversity Training 
Branch secretaries are requested to ensure that any person in their branch who has CWU representative responsibilities and has not yet completed their mandatory equality & diversity training are enrolled in the courses that are planned throughout the regions in the forthcoming months. 
All reps must do the training - this includes divisional reps, area reps, unit reps and branch officers. For clarification on dates please contact your regional secretary. The training has been running now for over three years and there are still a substantial number of reps who have not completed the training. 
Your co-operation in this matter is greatly appreciated. 
Equal Opportunities Department. 

TELECOMS 

053 
BT Operate: First Group Contract Expiry 
The attached documentation is that which is received by new employees who have been TUPE'd into Computacentre. 
This is a standard generic document and has not been designed specifically for those that will TUPE into the company as a result of the First Group contract having been lost by BT. 
Brian Healy 
Assistant Secretary

11BOB007 t053 BT Operate - First Group Contract Expiry

054 
BT Operate: Field Engineering - December 2010 Sick Report 
The union's BT Operate Executive Team continues to monitor sick leave reports and the application of management's process in this area. 
The following is a summary of the situation as it stood at the end of December 2010:

  • Sickness Cost - Significantly increased by £40.6k (23.6%) v November, mainly due to absences attributable to colds and influenza increasing from 253 days in November to 587 in December (or £18.2k to £47.4k). Nonetheless, YTD total stands at £1,659.7k, £522.7k (24.0%) still down from December 2009 YTD total of £2,182.4k.

  • % Days Lost - Similarly significantly increased, by 0.42% from November, to 2.60%. The comparative position at December 2009 was 2.81% and the current, YTD level of 2.36% remains lower than the 2009-10, full-year outturn of 2.61%.

  • RTW Discussions - 94.86% took place, against a target of 100%, down 1.38% v November (96.24%) but still the second best result YTD and with 11 of the 30 unaddressed triggers being issued in the popular leave period, 20 to 31 December.

  • Informal Discussions - 90.83% took place, against a target of >90%, up 5.03% versus November (85.80%), a fifth consecutive month of improvement.

  • Initial Formal Warning - Small base volumes for this metric deliver wide percentile variations, though triggers issued in December quadrupled to 31 from just 8 in November. Recorded case volumes, though also up, failed to match that degree of increase in percentile terms, moving down 8.47%, from 37.50% (November) to 29.03% (December). Cases not acted upon at all increased from 25.0% to 38.71%, though 5 of the 12 cases involved were triggered in the popular leave period, 20 to 31 December.

  • 30+ Days Sick Absence - Increased by 5 days to 38, from 33 in November. This includes 11 newly 30+ cases, with 6 of November's cases cleared. In the extended absence categories, 90+ is up 2 at 17, 180+ is up from 4 to 8, and 365+ cases are up from 1 to 4.

  • Mental Health Absences - Down from 20.30% in November to 19.60% in December, with absences attributed to "Other" also decreased, from 17.1% to 13.0%. However, these decreases are materially affected by the much higher levels of absence attributable to colds and influenza, where total days lost rose from 2,096 to 2,558, driven by a 334-day increase in cold and influenza absences but also presenting a 76-day increase in mental health absences, though "Other" was down by 26 days.

Brian Healy 
Assistant Secretary 

EVENTS BULLETIN 

Saturday 26 February 2011: CWU Black Workers' Conference.
The CWU Black Workers' Conference will be held at CWU HQ, 150 The Broadway, Wimbledon, London SW19 1RX. Branches are entitled to send two delegates to the conference. The details of delegates should be included on the appropriate form that was attached to LTB 1017/10 and the completed form returned to head office no later than Thursday 16 December 2010. Any enquiries regarding this LTB should be addressed to Angela Niven either by post to head office or by email toThis email address is being protected from spambots. You need JavaScript enabled to view it.

Saturday 26 February 2011: "Venezuela Shows that Free Education for all is Possible".Supported by Academics for Venezuela. Guest speaker: Ambassador Samuel Moncada, Former Minister of Higher Education in the Venezuelan Government. British Venezuela specialists to be announced. Currently, over 2 million Venezuelans are in higher education, compared to 600,000 in 1998, making Venezuela the country with the second largest percentage of students in HE in the region. Since the Chávez government came to power, thirteen new universities have been created and over 1,600 university communities have been set up, which enable people to study close to where they live. Furthermore, the Venezuelan Constitution guarantees education as a human right and social duty, with the state being responsible for it. Venezuela now has the second largest percentage of students in higher education in the region. For more information on this event and the campaign visit Venezuela Solidarity Campaignwww.venezuelasolidarity.org.uk/vic Come to this event to find out more about Venezuela's inspiring example that proves free education for all is possible. Please register in advance for this event by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. For more information, contact Dr Francisco Dominguez at This email address is being protected from spambots. You need JavaScript enabled to view it. To be held at 14:00 at the Venezuelan Embassy, 1 Cromwell Road, London, SW7 2HW. 

Saturday 5 March 2011: Unions at Work: Resisting Attacks in the Workplace. Free admission (registration essential). Sertuc and The Institute of Employment Rights present: Unions at Work: Resisting Attacks in the Workplace. Speakers include: Dr Alan Bogg, Gail Cartmail (Unite), Prof. Keith Ewing, John Hendy QC and Prof. Aileen McColgan. Chaired by: Megan Dobney (Sertuc) and Carolyn Jones (IER). For more information contact: emailThis email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.ier.org.uk

Saturday 5 March 2011: Striking a Light: Celebrating Women in Trade Unions. An event to mark the centenary of International Women's Day to be held at the Working Class Movement Library, 51 Crescent Salford. This even is free. Speakers: Louise Raw and Lynn Collins. Chair: Bernadette Hyland. In the summer of 1888, 1,400 matchwomen walked out of the Bryant & May's factory and into history. The story of this unexpectedly successful strike is well-known; yet the matchwomen themselves are curiously silent in it. Louise's own experience as a trade union activist led her to question this version of events. In a ten-year search for the women behind the myths, she met and interviewed people who had known them and wrote a book Striking a Light, published in 2009. For more information visit www.wcml.org.uk email This email address is being protected from spambots. You need JavaScript enabled to view it.or telephone 0161 736 3601

Monday 7 March 2011: TUC Celebrates International Women's Day. Time 18:00 to 20:30 at Congress House, Great Russell St, London, WC1B 3LS. On the 100th anniversary of International Women's Day the TUC will be highlighting the global fight back against the disproportionate impact that the global economic crisis has had on women all over the world. Women are more likely than men to be in vulnerable jobs, or to be unemployed, to lack social protection, and to have limited access to and control over financial resources. Women in both developed and developing countries are facing job cuts, lose of livelihoods, increased responsibilities in all areas of their life, and even an increased risk of facing violence. Speakers: Frances O'Grady, Deputy General Secretary, TUC; Yvette Cooper MP, Shadow Home Secretary and Minister for Women and Equalities; Fatima Del Rosario Herrera Olea SITAG (Agricultural Workers Union, Peru); Margaret Browne, Secretary of Women's Committee, Irish Congress of Trade Unions and President of the Irish Bank Officials Association and Pemba Lama, Deputy General Secretary of the General Federation of Nepalese Trade Unions. For more information please RSVP to Tanya Warlock on This email address is being protected from spambots. You need JavaScript enabled to view it.

Saturday 12 March 2011: Keep the Post Public March and Rally in Gloucester. Congregate in Gloucester Park at 11am, march setting off at 11.30. The march will exit Gloucester Park and turn left into Park Road, at junction with Brunswick Road it will then turn right and walk towards Eastgate Street at the junction of Brunswick Road and Eastgate Street the march will then walk towards the cross into Westgate street where a rally with guest speakers will take place on the steps of Shire Hall. Speakers include: CWU SW Regional Secretary, CWU General Secretary, Tony Benn, SWTUC Regional Secretary and a number of speakers from the Anti-Cuts Organisations - individuals to be confirmed. The event is being advertised across the SW Region to CWU and Public Sector Unions/Anti-Cuts Organisations and Student Groups. Any queries on this should be addressed to the General Secretary's office at CWU headquarters. 

Saturday 19 March 2011: Keep the Post Public Hastings and Brighton March & Rally. Will be held in Hastings town centre at 09:00 - 11:00. Marquee, music, stall & guest speakers. Open top KTPP bus will depart Hastings at 11.00 to Brighton. Brighton March & Rally - Assemble at The Level 12.30 - 13.15. 13.15 march along the proposed route, avoiding Western Rd. 14.15 return to The Level for rally with guest speakers and music (TBA). Event ends approximately 16:00. For more information on this event please contact Richard Jones onThis email address is being protected from spambots. You need JavaScript enabled to view it. 

Tuesday 22 March 2011: Grievance Procedures and Employment Tribunals: Casework Update. This half day seminar between 13:30 - 16:15 will be held at NUT Hamilton House, Mabledon Place, London WC1H 9BD. Cost: IER subscribers and members £45.00;Trade unions £60.00; Commercial £120.00. To reserve your place contact the Institute of Employment Rights, 50-54 Mount Pleasant, Liverpool L3 5SD. Tel 0151 702 6925; Fax 0151 702 6935; emailThis email address is being protected from spambots. You need JavaScript enabled to view it. 

Saturday 26 March 2011: March for the Alternative: Jobs, Growth, Justice. Assemble Victoria Embankment at 11am to march to a rally in Hyde Park. Deep spending cuts damage public services, hit the vulnerable and threaten recovery. They're dangerous, unfair and unnecessary. But there's an alternative - one that's fair, safe and sustainable: A Robin Hood tax on the banks; close tax loopholes; policies for jobs and green growth. For more information visitwww.tuc.org.uk/alltogether

Tuesday 29 March 2011: Panel Debate: Should we Bank on the Robin Hood Tax? St Paul's Institute, Tearfund, CAFOD and The Salvation Army have come together to host a panel debate in St Paul's Cathedral at 7.00pm. The debate will focus on whether or not, and the extent to which, the financial sector has a moral role to play in contributing to the common good. Public discussion on this topic has been stirred by the Robin Hood Tax campaign, which proposes an additional tax on the financial sector to raise billons of pounds that could be used to fight poverty and climate change both here and abroad. Speakers Evan Davis, well known economist and BBC presenter, will chair the debate which consists of panelists from different perspectives, including: Xavier Rolet, CEO of the London Stock Exchange; Michael Izza, CEO of the Institute of Chartered Accountants in England and Wales; Rt. Revd. Peter Selby, former Bishop of Worcester and Baroness Shirley Williams, House of Lords. The event is free and non-ticketed. Doors open at 6.30pm for a 7.00pm start. For more information please contactThis email address is being protected from spambots. You need JavaScript enabled to view it. or phone 020 7489 1011

Saturday 2 - Sunday 3 April 2011 inclusive: TUC Young Members' Conference 2011. To be held at TUC, Congress House, London. The 2011 TUC Young Members Conference will take place over the weekend of April 2 - 3 at Congress House. Delegates and visitors require nomination by their respective unions. For further information please contact Carl Roper, TUC National Organiser on 020 7467 1290 or email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Monday 4 April 2011: Eastern Region Retired Members' Section Committee Annual General Meeting. Will commence at 11-15am at London Region Offices 33/41 Dallington Street London EC1V 0BB. Any queries or information required contact Eastern Region Retired Members Secretary Nobby Clark on mobile 07713 155575

Friday 8 - Sunday 10 April 2011: Weekend Course: CWU Diploma in Contemporary Trade Union. Why is union membership declining in the UK?, Is the 'organising' agenda working?, What now for the link between Labour and the unions?, What can we learn from our own history?, What does the class system really mean in 2010. The CWU will once again be offering our activists the chance to explore these and many other questions as you participate in the Certificate in Contemporary Trade Unionism. This course is aimed at helping experienced representatives to broaden their knowledge of trade union and labour history, analyse current issues for the movement and explore the opportunities for future development of trade unions. To apply, please complete a CWU application form signed by your branch secretary and send it to Maxine Todd, Course Administrator, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Monday 11 - Friday 15 April 2011: CWU Training Course: Communication and Media Skills Course. The course is delivered over a five day residential week and is particularly useful for senior branch and IR activists. During the five day programme you will receive a thorough grounding in the following: What is communication?, the anatomy of a campaign, effective campaigning, barriers to successful communications, how does the CWU communicate, persuasive media, newsworthy media, preparing an article and much more. Please note that this course attracts unpaid release from BT, Openreach, Virgin Media, Parcelforce, Post Office Limited, Romec, O2 and Royal Mail Group. 
Closing date for applications for the course - Thursday 24 February 2011. Application forms should be addressed to: Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone: 01993 843373; Fax:01993 840960; email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Wednesday 4 - Friday 6 May 2011: CWU Training Course: Branch Finances. An essential course for branch financial secretaries and treasurers. This course is aimed at branch treasurers and branch financial secretaries. During the three day programme you will receive a thorough grounding in: The union approach to financial planning, the role of the treasurer/financial secretary in the CWU, CWU financial policies and processes, branch finances and budgets, financial planning and using the SAGE accounting system. All courses at Alvescot are residential. Closing date for applications - Thursday 17 March. The cost of tuition, food and accommodation will be met from the general fund. Branches requiring financial assistance from the general fund to enable them to send students to the course must submit the request with the nomination, to enable the trustees to consider the request in time. Application forms should be addressed to:Trish Lavelle, Head of Education & Training, CWU Education & Training Centre, Alvescot Lodge, Alvescot, Bampton, Oxon OX18 2PY. Telephone: 01993 843373; Fax: 01993 840960; emailThis email address is being protected from spambots. You need JavaScript enabled to view it. 

Sunday 22 May to Thursday 26 May 2011: CWU Conference. Bournemouth. 

If you have anything for the events bulletin page please send your contribution to: 

Marcia Murray 
CWU Communication Department 
150 The Broadway 
Wimbledon 
London SW19 IRX 
Tel: 020 8971 7497 
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Details must arrive nine days before publication, must include contact phone number, brief summary, email and web address. Listings free, but inclusion is not guaranteed.